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- Tasks: Provide operations support and customer service to learners and centres.
- Company: Join a reputable property membership body in Warwick with a fun, friendly team.
- Benefits: Enjoy hybrid work options after training and flexible hours from 9am to 3pm.
- Why this job: Gain valuable experience in operations while making a positive impact on learners' journeys.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Opportunity for growth and development within a supportive environment.
The predicted salary is between 15600 - 24000 £ per year.
Our client, a reputable property membership body based in Warwick are seeking a Part Time Operations Administrator for their fun and friendly team. Hours are Monday to Friday 9am to 3pm with the opportunity to work hybrid after training and probation period. The successful candidate will provide excellent operations support and customer service and advice to learners, apprentices and centres via phone, email, and face to face, on qualifications, assessments, and qualifications services and to support the delivery and quality assurance of qualifications and assessments. The post holder will: provide administrative services to the Operations, Centre monitoring and End point Assessment team. be responsible for first line operations support and customer service, including the weekly production and despatch of results and certificates, booking appointments for end point assessments. be responsible for the timely response to emails with customers and escalating where necessary. Main Duties and Responsibilities Responsible for frontline customer and operations support. Monitoring transactions between IT systems which support the awarding organisation operations. and third-party systems and escalating accordingly. Ensure timely and accurate production and despatch of results and certificates, supporting the collation of relevant data and reports for internal and external purposes. Maintain up…
Part Time Operations Administrator employer: Hamlin Knight Careers
Contact Detail:
Hamlin Knight Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Operations Administrator
✨Tip Number 1
Familiarize yourself with the qualifications and assessments relevant to the role. Understanding the specifics of what the organization offers will help you provide better support and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills! Since this role involves direct communication with learners and centres, being able to showcase your ability to handle inquiries effectively will set you apart from other candidates.
✨Tip Number 3
Highlight any experience you have with administrative tasks or operations support. Be ready to discuss specific examples where you've successfully managed similar responsibilities in previous roles.
✨Tip Number 4
Research the company culture and values of the property membership body. Showing that you align with their mission and are excited about joining a fun and friendly team can make a positive impression during your interactions.
We think you need these skills to ace Part Time Operations Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Part Time Operations Administrator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in operations support or customer service. Provide specific examples of how you've successfully handled similar tasks, such as managing communications or producing reports.
Showcase Communication Skills: Since the role involves providing advice and support via various channels, make sure to highlight your strong communication skills. Mention any experience you have with face-to-face interactions, phone support, or email correspondence.
Tailor Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in working with this property membership body and how your values align with theirs.
How to prepare for a job interview at Hamlin Knight Careers
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Part Time Operations Administrator. Familiarize yourself with the tasks mentioned in the job description, such as providing operations support and customer service, as well as handling administrative services.
✨Showcase Your Customer Service Skills
Since the role involves frontline customer support, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you successfully resolved issues or provided excellent support to clients.
✨Demonstrate Attention to Detail
The position requires accurate production and dispatch of results and certificates. Be ready to explain how you ensure accuracy in your work and provide examples of how you've managed data or reports in the past.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the training process for hybrid work. This shows your interest in the role and helps you assess if it's the right fit for you.
