At a Glance
- Tasks: Create magical experiences for guests by helping them build their own furry friends.
- Company: Join the fun team at Build-A-Bear Workshop in Glasgow this Christmas!
- Benefits: Flexible hours, a vibrant work environment, and the chance to spread joy.
- Other info: Perfect for students looking for a festive job with lots of energy!
- Why this job: Be part of unforgettable moments and make every guest's visit special.
- Qualifications: Outgoing, enthusiastic, and great at connecting with people of all ages.
The predicted salary is between 9.9 - 12.1 £ per hour.
Hours per week: 8 hour & 20 hour contracts available
Contract: Temporary
Overview: Sales Assistants (Bear Builders) are fun, genuine, and team-oriented individuals who contribute to store sales and Guest satisfaction goals by providing individual and groups of Guests a unique and memorable "WOW" experience. Providing this experience includes, but is not limited to, assisting with choosing, stuffing, dressing, naming, and purchasing their new furry friends, while maintaining store visual and housekeeping standards.
Accountabilities:
- Provide a personalised, enjoyable and memorable experience for Guests of all ages
- Create a great First Impression in the store
- Greet all Guests that visit our store and welcome them to Build a Bear Workshop
- Explain the Build-A-Bear Workshop process to all guests that are visiting
- Engage Guests in conversation
- Assist Guests in choosing, stuffing, dressing, naming, and taking home (purchasing) a new furry friend
- Contribute to total store results by recommending items to maximise sales and enhance the Guest’s experience
- Deliver an outstanding and magical Heart Ceremony that is specific to each individual Guest after they stuff their bear
- Ensure Guests are aware that we offer parties for all ages and all occasions
- Support our company party commitments by delivering a great party experience
- Knowledge of workshop sales goals, Guest satisfaction expectations, and promotional objectives
- Maintain visual and housekeeping standards to create the brand experience unique to Build-A-Bear Workshop
- Delivery handling and general sales floor and back-office housekeeping
- Follow all company policies and procedures
- All other tasks as may be assigned by store management
Job Requirements:
- Is out-going, ambitious and success oriented
- Exceptional communication and selling skills
- Models personal and professional integrity
- Is flexible and adaptable in a fast-paced work environment
- Enjoys a high energy environment and demonstrates an appreciation for children of all ages
Further Information: Please note that no list on this job description is exhaustive and you may, at any time, be requested by management to carry out any other task or activity as necessary to the smooth effective operation of the business.
You must be able to prove that you have current right to work in the UK; it is not usual practice for Hamleys to sponsor overseas candidates to work in the UK.
Bear Builder (Build a Bear) | Glasgow (Christmas Temp) employer: Hamleys PLC
Hamleys PLC at Heathrow Airport offers a vibrant work environment where creativity and customer service excellence thrive. As an employer, we prioritise employee growth through comprehensive training and development opportunities, fostering a culture of teamwork and innovation. With the unique advantage of working in one of the world's busiest airports, our team enjoys a dynamic atmosphere and the chance to engage with a diverse clientele, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Bear Builder (Build a Bear) | Glasgow (Christmas Temp)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Bear Builder (Build a Bear) | Glasgow (Christmas Temp)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Hamleys PLC:Don’t forget to personalise your application for Hamleys PLC! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Hamleys PLC
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Hamleys PLC offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Hamleys PLC and contribute positively during your temporary stint.
