Senior Sales Assistant | Luton Airport
Senior Sales Assistant | Luton Airport

Senior Sales Assistant | Luton Airport

Luton Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create magical experiences for customers at Hamleys.
  • Company: Join Hamleys, a legendary toy store with a rich history of fun since 1760.
  • Benefits: Enjoy a permanent contract with a vibrant work environment and opportunities for growth.
  • Why this job: Be part of a beloved brand that brings joy to all ages while developing your retail skills.
  • Qualifications: Experience in retail is preferred; enthusiasm and teamwork are essential.
  • Other info: Costume-wearing is encouraged for those who love to embrace the magic!

The predicted salary is between 24000 - 36000 Β£ per year.

Overview

Location: Luton Airport

Hours Per Week: 39 hours

Contract: Permanent

About Hamleys

Don’t you remember visiting this magical place as a child? Now you can be part of the excitement!

Hamleys has a long heritage of theatre and magic, our brand is synonymous with fun and making lifelong memories for everyone aged 3-100. Founded in 1760, by William Hamley we are a true British icon and we want you to be part of the magic!

About You

We are looking for an enthusiastic and energetic Senior Sales Assistant to assist the management team by motivating colleagues through clear communication and effective delegation.

The successful applicant should have a proven experience in similar role, or as an established sales assistant who is ready for the next step in their retail career.

You should be confident to run the department/store efficiently in the absence of the leadership team and is able to confidently report back to senior management of any issues. This includes being a key holder where relevant.

It is essential to be a team player and you should be supportive and flexible in implementing decisions made by the management team in needs of the business.

You are a positive role model to all Hamleys Helpers (or Sales Assistants); leading them to consistently deliver the Hamleys Experience to our customers. A bonus if you like to be in costume and enjoy being in character!

Experience in the toy retail industry is ideal but not essential.

Responsibilities

  • Assist the management team by motivating colleagues through clear communication and effective delegation.
  • Run the department/store efficiently in the absence of the leadership team and report back to senior management on issues.
  • Act as a key holder where relevant.
  • Be a team player, supportive and flexible in implementing management decisions.
  • Lead Hamleys Helpers to deliver the Hamleys Experience to customers.

Qualifications

  • Proven experience in a similar role, or as an established sales assistant ready for the next step in retail.
  • Experience in toy retail is ideal but not essential.
  • Positive role model with the ability to motivate and guide others.

Further Information

Please note that no list on this job description is exhaustive and you may, at any time, be requested by management to carry out any other task or activity as necessary for the smooth operation of the business.

You must be able to prove that you have current right to work in the UK; it is not usual practice for Hamleys to sponsor overseas candidates to work in the UK.

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Senior Sales Assistant | Luton Airport employer: Hamleys of London Limited

Hamleys, a cherished British icon since 1760, offers an enchanting work environment at Luton Airport where creativity and fun thrive. As a Senior Sales Assistant, you will not only enjoy competitive benefits and a supportive team culture but also have ample opportunities for personal growth and career advancement within a company that values its employees' contributions to creating magical experiences for customers of all ages.
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Contact Detail:

Hamleys of London Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Sales Assistant | Luton Airport

✨Tip Number 1

Familiarise yourself with Hamleys' brand and history. Understanding the magic and excitement that Hamleys brings to its customers will help you connect with the company's values during your interactions.

✨Tip Number 2

Showcase your leadership skills in previous roles. Be prepared to discuss specific examples where you've motivated a team or handled responsibilities in the absence of management, as this is crucial for the Senior Sales Assistant position.

✨Tip Number 3

Demonstrate your customer service skills. Think of ways you've gone above and beyond for customers in past roles, as providing an exceptional experience is key at Hamleys.

✨Tip Number 4

Be ready to embrace the fun aspect of the role. If you enjoy being in character or wearing costumes, mention this enthusiasm during your discussions, as it aligns perfectly with the Hamleys experience.

We think you need these skills to ace Senior Sales Assistant | Luton Airport

Customer Service Skills
Team Leadership
Effective Communication
Sales Techniques
Problem-Solving Skills
Time Management
Flexibility
Retail Experience
Motivational Skills
Conflict Resolution
Attention to Detail
Ability to Work Under Pressure
Positive Attitude
Adaptability

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in retail and sales. Emphasise any leadership roles or responsibilities you've had, especially those that demonstrate your ability to motivate and support a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Hamleys. Mention your passion for creating memorable experiences and how your skills align with their values of fun and teamwork.

Highlight Relevant Experience: In your application, clearly outline any previous roles in retail, particularly those where you had to take on additional responsibilities or lead a team. Use specific examples to illustrate your achievements.

Show Your Personality: Since Hamleys values creativity and fun, let your personality shine through in your application. If you have experience in costume or character work, be sure to mention it as it aligns with the company culture.

How to prepare for a job interview at Hamleys of London Limited

✨Show Your Enthusiasm

Hamleys is all about fun and excitement, so make sure to convey your passion for the brand during the interview. Share personal experiences related to toys or memorable visits to Hamleys to connect with the interviewers.

✨Demonstrate Leadership Skills

As a Senior Sales Assistant, you'll need to motivate and lead your team. Prepare examples of how you've successfully managed a team or taken charge in previous roles, highlighting your communication and delegation skills.

✨Emphasise Teamwork

Being a team player is crucial in this role. Be ready to discuss how you’ve collaborated with colleagues in the past and how you can support the management team while fostering a positive environment among your peers.

✨Be Ready for Role-Playing

Since the job mentions enjoying being in character, be prepared for some fun role-playing scenarios during the interview. This could involve demonstrating how you would engage with customers or handle specific situations in-store.

Senior Sales Assistant | Luton Airport
Hamleys of London Limited

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