Retail Store Manager | Hamleys London

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Hamleys is looking for an experienced Retail Store Manager to be an excellent leader and brand ambassador. You\’ll always be striving to exceed annual retail sales & profit and provide outstanding customer service in store creating magical memories for all of our customers.

Key Responsibilities:

• To elevate business performance and realise objectives through the effective leadership of a well motivated team
• Maintain regular and pro‑active communication with key stakeholders ensuring all retail principles, store layouts, recruitment/training of team members and the overall brand proposition meet the required brand standards
• To set goals and monitor performance, taking action to help people reach their potential
• To drive and develop exceptional customer service and instore experience
• To liaise, influence, collaborate and support all central functions to maximise all commercial opportunities
• To effectively manage the store P&L within operational budgets and cost control parameters

Person Profile:

• Leads by example with energy, passion, integrity and enthusiasm
• Drive all retail operations with creativity and vision
• Demonstrates passion in delivering results, meeting goals/deadlines and exceeding expectations
• Demonstrates standards of excellence
• Excellent inter-personal skills

Specific Job Skills:

• At least 3 year experience of retail management
• An experienced retailer with a strong track record gained in a recognised FMCG brand

Further Information:

** Please note that no list on this job description is exhaustive and you may, at any time, be requested by management to carry out any other task or activity as necessary to the smooth effective operation of the business.

***You must be able to prove that you have current right to work in the UK; it is not usual practice for Hamleys to sponsor oversea candidates to work in the UK.

Location:

Luton Airport

Hours Per Week:

39 hours

Contract:

Fixed Term Contract