At a Glance
- Tasks: Create magical experiences for guests by helping them build their own furry friends.
- Company: Join the fun team at Build-A-Bear Workshop on Regent Street.
- Benefits: Flexible hours, a vibrant work environment, and opportunities to engage with guests.
- Why this job: Bring joy to children and families while developing your sales and communication skills.
- Qualifications: Outgoing, ambitious, and great at connecting with people of all ages.
- Other info: Perfect for those who thrive in a high-energy, fast-paced setting.
Location: Regent Street
Hours per week: Various Contracts Available
Contract: Temporary
Sales Assistants (Bear Builders) are fun, genuine, and team-oriented individuals who contribute to store sales and Guest satisfaction goals by providing individual and groups of Guests a unique and memorable "WOW" experience. Providing this experience includes, but is not limited to, assisting with choosing, stuffing, dressing, naming, and purchasing their new furry friends, while maintaining store visual and housekeeping standards.
Accountabilities:
- Provide a personalised, enjoyable and memorable experience for Guests of all ages
- Create a great First Impression in the store
- Greet all Guests that visit our store and welcome them to Build a Bear Workshop
- Explain the Build-A-Bear Workshop process to all guests that are visiting
- Engage Guests in conversation
- Assist Guests in choosing, stuffing, dressing, naming, and taking home (purchasing) a new furry friend
- Contribute to total store results by recommending items to maximise sales and enhance the Guest's experience
- Deliver an outstanding and magical Heart Ceremony that is specific to each individual Guest after they stuff their bear
- Ensure Guests are aware that we offer parties for all ages and all occasions
- Support our company party commitments by delivering a great party experience
- Knowledge of workshop sales goals, Guest satisfaction expectations, and promotional objectives
- Maintain visual and housekeeping standards to create the brand experience unique to Build-A-Bear Workshop
- Delivery handling and general sales floor and back-office housekeeping
- Follow all company policies and procedures
- All other tasks as may be assigned by store management
Job Requirements:
- Is out-going, ambitious and success oriented
- Exceptional communication and selling skills
- Models personal and professional integrity
- Is flexible and adaptable in a fast-paced work environment
- Enjoys a high energy environment and demonstrates an appreciation for children of all ages
Further Information: Please note that no list on this job description is exhaustive and you may, at any time, be requested by management to carry out any other task or activity as necessary to the smooth effective operation of the business.
You must be able to prove that you have current right to work in the UK; it is not usual practice for Hamleys to sponsor overseas candidates to work in the UK.
Bear Builder in London employer: Hamleys of London Limited
Contact Detail:
Hamleys of London Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bear Builder in London
✨Tip Number 1
Get to know the company culture! Before you step into that interview, check out Build-A-Bear's vibe. We want to see how you can fit in and bring your own flair to the team. A little research goes a long way!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Show us your personality and how you can create that 'WOW' experience for guests. Confidence is key!
✨Tip Number 3
Bring your A-game to the interview! Dress smart, be on time, and don’t forget to smile. We love a positive attitude, so let your enthusiasm for the role shine through when you chat with us.
✨Tip Number 4
Follow up after your interview! A quick thank-you email shows us you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for our Bear Builder team!
We think you need these skills to ace Bear Builder in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the Bear Builder role and how you connect with our fun, team-oriented vibe.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've provided exceptional customer service or created memorable experiences, as that’s what we’re all about!
Show Your Passion for Fun: Since this role is all about creating magical moments for our Guests, share any experiences that demonstrate your love for engaging with children and making their day special. We want to know how you can contribute to that 'WOW' factor!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hamleys of London Limited
✨Show Your Fun Side
As a Bear Builder, your personality is key! Make sure to showcase your fun and genuine nature during the interview. Share stories that highlight your ability to create memorable experiences for guests, especially if they involve children or engaging with customers.
✨Know the Build-A-Bear Process
Familiarise yourself with the entire Build-A-Bear Workshop experience. Be ready to explain how you would assist guests in choosing, stuffing, dressing, and naming their furry friends. This shows your enthusiasm and understanding of the role, which can impress the interviewers.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss examples of how you've successfully worked in a team before. Highlight your flexibility and adaptability in fast-paced environments, as these traits are essential for contributing to store sales and guest satisfaction.
✨Engage with Enthusiasm
During the interview, engage the interviewer with enthusiasm and positivity. Practice greeting them as if they were a guest in the store. This will not only demonstrate your exceptional communication skills but also your ability to create a welcoming atmosphere, which is vital for a Bear Builder.