At a Glance
- Tasks: Lead a team to deliver maintenance and projects while ensuring compliance and high service standards.
- Company: Dynamic company focused on facility management with a strong emphasis on teamwork.
- Benefits: Company pension, 25 days annual leave, internal progression, and additional training opportunities.
- Other info: Exciting role with opportunities for career advancement and personal development.
- Why this job: Shape the future of facility management while driving efficiency and growth in a trophy London site.
- Qualifications: Qualified in electrical or mechanical engineering with at least 3 years of management experience.
The predicted salary is between 40500 - 49500 £ per year.
Overview
As M&E Account Manager, you lead a team of engineers on a trophy London site, driving delivery of maintenance and project work to meet KPIs and SLAs.
You own the account P&L, manage WIPs, and shape extra works and growth opportunities within the client’s facility management framework.
You collaborate across internal teams and the client to ensure compliance and high service standards.
This role combines people leadership with strategic account management in a complex, client-facing environment.
- Pay / Benefits
- Company pension scheme
- 25 days annual leave + Bank holidays
- Internal progression
- Additional training
Responsibilities
- Oversee planned and reactive maintenance per the client’s CAFM system and maintenance strategy
- Analyse PPM schedules and asset data to identify efficiency gains, cost savings, and growth opportunities
- Ensure full compliance across all FM operations on the account
- Coordinate statutory inspections with internal teams and client
- Conduct internal audits per company policies and standards
- Provide subcontractor management across the FM service delivery
- Investigate service failures and implement corrective actions
- Maintain service levels aligned with SLAs and KPIs
- Hold accountability for the account’s profit and loss (P&L)
- Scope out extra works and projects and manage WIPs and client expectations
- Key requirements
- Qualified in electrical installations/engineering or mechanical related subject (C&G/NVQ/EAL or equivalent)
- At least 3 years’ experience as a manager within commercial building services
- Technical background
- Client facing
- Ability to lead a team
- Client management experience
- Client facing
- Team leadership
- Stakeholder management
- Electrical installations / engineering or mechanical related subject
- FM operations and CAFM systems
- PPM scheduling and asset data analysis
M&E Account Manager in London employer: HamiltonRowe Recruitment Services
As a leading provider of exceptional Facilities Management services, this company offers an inspiring work environment in the heart of Central London, where you can thrive in a dynamic team dedicated to excellence. With a strong focus on employee growth and development, you will have access to numerous opportunities to enhance your skills while working at one of the UK's most iconic business destinations. Enjoy a competitive salary package and be part of a culture that values innovation, collaboration, and outstanding customer service.
Contact Details:
HamiltonRowe Recruitment Services Recruitment Team
