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- Tasks: Lead high-end commercial contracts and ensure top-notch service delivery.
- Company: Join a leading building maintenance provider with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Collaborative team culture with a focus on continuous improvement.
- Why this job: Make a real impact in engineering account management and drive business success.
- Qualifications: Experience in account management within building services and strong financial acumen.
The predicted salary is between 50000 - 65000 £ per year.
We're working with a leading building maintenance provider and they're looking to add an Engineering Account Manager to lead a high-end commercial contract. The Engineering Account Manager will contribute to business development initiatives, ensuring services are delivered in a streamlined manner in line with agreed budgets and contractual requirements. Additionally, the role includes overseeing and evaluating both service quality and financial outcomes across all assigned accounts while encouraging continuous improvement.
Key Responsibilities:
- Oversee both planned and reactive maintenance for all assets recorded within the client's CAFM system, ensuring delivery aligns with the agreed maintenance strategy.
- Analyse PPM schedules and asset data to identify opportunities for improved efficiency, cost savings, and potential contract growth through additional services or enhanced offerings.
- Manage and ensure full compliance across all FM operations on the account.
- Coordinate statutory inspections, working collaboratively with both internal teams and the client to ensure all requirements are met.
- Ensure internal audits are conducted in accordance with company policies and standards.
- Provide effective subcontractor management across the full FM service delivery.
- Investigate service failures, implementing robust and sustainable corrective actions.
- Maintain consistent service delivery standards in line with contractual SLAs and KPIs.
- Hold full responsibility for the account's profit and loss (P&L).
Requirements:
- Demonstrated expertise in delivering high-calibre account management within a Building Services environment.
- Experience managing both large, single-site operations and multi-site portfolios.
- Extensive background working in critical facilities and highly process-driven organisations.
- Proven track record in supporting bids and tenders, contributing to sales and contract awards, securing new business, and driving growth within existing accounts.
- Strong understanding of current maintenance management practices, systems, and technology-led solutions.
- Substantial experience overseeing maintenance contracts with an annual value exceeding £2 million.
- Proficient in the use of IT systems, including Microsoft Office, Building Management Systems (BMS), and CAFM/CMMS platforms.
- Solid understanding of financial management and commercial principles.
- ONC/HNC qualification, or equivalent, in a relevant engineering discipline.
Engineering Account Manager in London employer: HamiltonRowe Recruitment Services
Contact Detail:
HamiltonRowe Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the building services industry and let them know you're on the hunt for an Engineering Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile showcases your expertise in account management and building services. Join relevant groups, engage with posts, and share your insights to get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of maintenance management practices and financial principles. Be ready to discuss how you've driven growth in previous roles and how you can bring that experience to the table.
✨Tip Number 4
Don't forget to check out our website for the latest job openings! Applying directly through us not only gives you access to exclusive roles but also shows your commitment to finding the right fit in the engineering account management space.
We think you need these skills to ace Engineering Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Engineering Account Manager role. Highlight your experience in account management, especially in building services, and don’t forget to mention any relevant qualifications or achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've managed large accounts or improved service delivery in previous positions. Keep it engaging and relevant!
Showcase Your Technical Skills: Since this role involves working with various IT systems and maintenance management practices, make sure to highlight your proficiency in tools like Microsoft Office, BMS, and CAFM/CMMS platforms. We want to see how tech-savvy you are!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at HamiltonRowe Recruitment Services
✨Know Your Numbers
As an Engineering Account Manager, you'll be responsible for the account's profit and loss. Brush up on your financial management skills and be ready to discuss how you've successfully managed budgets in the past. Bring specific examples of cost savings or efficiency improvements you've implemented.
✨Showcase Your Technical Savvy
Familiarity with IT systems like CAFM/CMMS platforms is crucial. Be prepared to talk about your experience with these technologies and how they've helped you streamline operations. If you can, share a success story where tech played a key role in improving service delivery.
✨Demonstrate Your Leadership Skills
This role involves overseeing teams and ensuring compliance across FM operations. Think of examples where you've led a team through challenges or improved service quality. Highlight your ability to motivate others and drive continuous improvement.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding service failures or contract growth. Prepare scenarios where you've had to investigate issues and implement corrective actions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.