Senior Claims Underwriter, Property in London

Based in London and reporting to the Head of Property and Inwards Reinsurance Claims, Hamilton Global Specialty, this role will be responsible for claims handling of the Property and Inwards Reinsurance Claims portfolio - in particular the Transportation and Property Binders, but also other classes of business as required from time to time.

What you will do

• To adjust claims within the Claims Authority in accordance with Hamilton’s Claims Philosophy and Claims Protocols and Lloyd’s Claims Principles and sub-principles.
• To be responsible for the handling of the Transportation and Property Binder claims and to assist with mentoring the Property Junior and Claims Underwriters, where appropriate.
• To work closely with and support the Underwriting teams whose claims you handle including regular updates and the provision of renewal information when required.
• To work closely with brokers and clients in resolving their claims.
• To liaise with following and co-lead markets including arranging and hosting, where necessary, or attending market meetings.
• To be responsible for instructing and managing lawyers and experts where appropriate to assist in the determination of coverage or assessing quantum or handling any dispute as it may arise.
• Acting as the relationship manager and key point of claims contact for all DCAs within the Transportation and Property Binder books alongside the delegated authority team and underwriters.
• Overseeing the outsourced review and processing of monthly financial bordereaux including appropriate triage to Claims Managers and Claims Underwriters on set criteria being met, ensuring these are up to date and reporting any issues to the Head of Claims Operations & Analytics, Claims Managers, the Binder Authority Team and Underwriters.
• Ensuring the internal CAT plan is implemented and adhered to where necessary.
• Reviewing loss fund adequacy and assisting Hamilton’s Claims Operations Department in the recovery of loss funds on prior years.
• To ensure that Hamilton’s Reserving Philosophy is applied and that all claims reserving is undertaken in a consistent, timely and accurate manner.
• To escalate large or complex claims up through the Claims Department as required and to complete Executive Claims Summaries when appropriate.
• To report on a timely basis appropriate claim to the Outwards Reinsurance Department and to assist with recoveries from reinsurers, where necessary.
• Assisting Hamilton’s Claims Operations Department with the company's delegation of claims authority to Cover holders and Delegated Claims Administrators (collectively (DCAs) - this may include: maintaining the control framework over the delegation of claims authority; agreeing and updating DCA’s Service Level Agreements ensuring that they are in place for all DCAs; and to ensure that appropriate MI is submitted on a regular basis and that work undertaken on Hamilton’s behalf is suitably peer reviewed, audited and is compliant with all regulation.

What you require for the role

• Experience within the market of handling Transportation and Property binders; and general property claims.
• Strong IT skills, particularly Excel.
• Highly analytical and numerate with attention to detail.
• A willingness to work in a responsive, collaborative and efficient manner.

What you can expect from us

At Hamilton, we offer a vibrant, entrepreneurial and collaborative workplace shaped by our values: Be Smart, Be Sensible, Be Open and Be More. Our employees consistently say they would recommend Hamilton as a great place to work — a testament to the inclusive, supportive, and empowering culture we’ve built together. We embrace individuality, value diverse perspectives, and recognise the unique contribution each person makes to our continued success.

In good company

Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world. Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful – to our customers and our business. We believe we are ‘In good company.’ with everyone we interact with.