At a Glance
- Tasks: Support applications, troubleshoot issues, and enhance user experience across the business.
- Company: Hamilton Global Specialty, a vibrant and inclusive insurance provider.
- Benefits: Collaborative culture, career growth, and a supportive work environment.
- Other info: Embrace individuality and diverse perspectives in a global company.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: Experience in insurance processes and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
Based in London and reporting to the Senior Manager, Applications, this role will assist in supporting all applications across Hamilton Global Specialty. A willingness to learn the Hamilton systems and business processes is required to be able to efficiently understand, assess and address user requirements against system requirements, and to be able to challenge practices and seek improvements. This role sits within the Hamilton Global Specialty IT team.
What you will do:
- Triage queries from system users
- Maintenance of different application query and resolution logs
- Identify system bugs and enhancements as well as assist in product testing
- Maintaining key reference data within systems
- Engage effectively with system users throughout the business and participate in user groups
- Monitor system processes, identifying and working to resolve any issues that may arise
- Establish and maintain system user guide and other documentation
- Assist with user and system access management and control
- Performing monthly SOX audit checks of applications and work with the Business System Analyst and QA Lead to identify system/process improvements
- Liaise with system vendors to resolve functional queries and system performance issues
What you require for the role:
- Experience of working in a Lloyd’s managing agent / Company market carrier preferable with understanding of key insurance processes.
- Advanced Knowledge of key Microsoft applications
- Microsoft SQL skills are desirable.
- Ability to troubleshoot and solve problems without supervision
- Good verbal and written communication skills
- Ability to work with a high degree of accuracy and motivation
- Confident in working across various business teams and at all levels
- Confident in working with 3rd party vendors
- Ability to productively leverage data and technology
- Open, innovative and inclusive mindset
- Collaborative spirit
What you can expect from us:
At Hamilton, we offer a vibrant, entrepreneurial and collaborative workplace shaped by our values: Be Smart, Be Sensible, Be Open and Be More. Our employees consistently say they would recommend Hamilton as a great place to work — a testament to the inclusive, supportive, and empowering culture we’ve built together. We embrace individuality, value diverse perspectives, and recognise the unique contribution each person makes to our continued success.
In good company:
Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world. Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful – to our customers and our business. We believe we are ‘In good company’ with everyone we interact with.
Business Application Analyst in London employer: Hamilton
Hamilton Global Specialty is an exceptional employer, offering a vibrant and collaborative work environment in the heart of London. With a strong commitment to employee growth and an inclusive culture that values diverse perspectives, we empower our team members to thrive while contributing to meaningful projects in the specialty insurance sector. Our entrepreneurial spirit and dedication to innovation ensure that every employee feels valued and has the opportunity to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Business Application Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Hamilton or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding Hamilton's systems and business processes. Show us that you're not just another candidate; demonstrate your willingness to learn and adapt to our unique environment.
✨Tip Number 3
Practice your problem-solving skills! As a Business Application Analyst, you'll need to troubleshoot effectively. Use mock scenarios to showcase your analytical thinking during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Business Application Analyst in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with insurance processes and Microsoft applications. We want to see how your skills align with the role of a Business Application Analyst!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can troubleshoot and think on their feet, so don’t hold back on showcasing your problem-solving prowess!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Good verbal and written communication skills are key for us, so make sure your application reflects that clarity.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hamilton
✨Know Your Stuff
Make sure you understand the key insurance processes and Hamilton's systems. Brush up on your knowledge of Microsoft applications and SQL skills, as these will likely come up during the interview. Being able to discuss how you've used these tools in past roles will show you're ready to hit the ground running.
✨Show Your Problem-Solving Skills
Prepare examples of how you've successfully troubleshot issues in previous roles. Think about specific instances where you identified a problem, proposed a solution, and implemented it. This will demonstrate your ability to work independently and effectively, which is crucial for this role.
✨Engage with the Interviewers
During the interview, don't just answer questions—engage with your interviewers. Ask them about their experiences at Hamilton and how they collaborate across teams. This shows your interest in the company culture and your willingness to be part of a collaborative environment.
✨Be Open and Innovative
Hamilton values an open and innovative mindset, so be prepared to discuss how you approach challenges creatively. Share any ideas you have for improving processes or enhancing user experience based on your previous experiences. This will highlight your proactive attitude and alignment with their values.
