At a Glance
- Tasks: Supervise and support staff while managing offenders' transition from custody to community.
- Company: Hamilton Woods Associates, dedicated to effective offender management.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Full UK Driving Licence and enhanced DBS required; practicing Christian preferred.
- Other info: Join a dynamic team with opportunities for growth and impactful work.
The predicted salary is between 30000 - 42500 £ per year.
Hamilton Woods Associates are currently recruiting for a Deputy Service Manager on a permanent basis to work effectively in the management of offenders in their transition from custody into the community.
Duties and Responsibilities
- Provide effective supervision, support, appraisal, and line management of staff, ensuring wellbeing, professional development, and consistent performance.
- Represent the organisation at external events and contribute to internal activities that support organisational identity and stakeholder engagement.
- Lead the assessment and management of risk to residents, staff, and the public, including security procedures and liaison with relevant stakeholders.
- Manage complex and challenging behaviour calmly and professionally using assessment, planning, and de-escalation strategies.
- Support referral processes, assess needs and risks, manage placements, and liaise with central referral units and partner agencies.
- Work collaboratively with statutory agencies, including report writing for courts and other bodies in line with confidentiality and policy requirements.
- Contribute to rota management, provide on-call cover, and support operational continuity, including emergency and recall processes.
- Manage and oversee medication safely in line with organisational and statutory policies.
- Lead and contribute to team meetings, brief staff on risks and changes, and ensure learning from incidents.
- Support recruitment and retention of high-quality staff in collaboration with management and HR.
- Manage high-risk individuals, including complex multi-agency public protection cases.
Essential Requirements
- Full UK Driving Licence
- Practicing Christian
- Enhanced DBS
To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Deputy Services Manager in Poole employer: Hamilton Woods
Contact Detail:
Hamilton Woods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Services Manager in Poole
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Deputy Services Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions related to managing complex behaviours and risk assessment. We suggest doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience in managing teams and supporting staff development during interviews. We want to see how you can lead effectively and contribute to a positive work environment, so don’t hold back!
✨Tip Number 4
Apply through our website for the best chance of getting noticed! We’re always on the lookout for passionate candidates who align with our values, so make sure to highlight your unique skills and experiences in your application.
We think you need these skills to ace Deputy Services Manager in Poole
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Deputy Service Manager role. Highlight your relevant experience in managing offenders and working with multi-agency teams. We want to see how your skills align with our mission!
Showcase Your Leadership Skills: In your application, emphasise your ability to lead and support staff effectively. Share examples of how you've managed complex situations or contributed to team development. We love seeing strong leadership qualities!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and qualifications. We appreciate clarity and want to understand your journey easily!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hamilton Woods
✨Know Your Stuff
Make sure you understand the role of a Deputy Services Manager inside out. Familiarise yourself with the responsibilities, especially around managing offenders and working with various agencies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in supervising and supporting staff. Think of specific examples where you've successfully managed a team or handled challenging situations. Highlight your ability to lead assessments and manage risks, as these are crucial for the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle complex behaviours or emergencies. Prepare some scenarios in advance and outline your approach to assessment, planning, and de-escalation strategies. This will demonstrate your problem-solving skills and calmness under pressure.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the organisation's values, team dynamics, and how they support staff development. This shows that you’re not just looking for any job, but that you’re keen on being part of their community.