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- Tasks: Lead a team to enhance income collection and support services for tenants.
- Company: Social housing provider in West Yorkshire with a focus on community impact.
- Benefits: Competitive daily rate, hybrid working, and valuable experience in social housing.
- Why this job: Make a real difference in people's lives while advancing your career in management.
- Qualifications: Experience in managing income teams and knowledge of relevant software is a plus.
- Other info: Temporary role with potential for impactful contributions and professional growth.
The predicted salary is between 50000 - 70000 £ per year.
We are currently working on behalf of a social housing provider in West Yorkshire, for an Income Manager to join their management team on a temporary basis.
Responsibilities of the Income Manager include:
- Providing a strategic review of the service and offering recommendations for improvement
- Managing a team of 2 Income Officers
- Leading the team to provide proactive and efficient income collection and economic inclusion support services to tenants.
- Preventing the accrual of rent arrears by ensuring proactive account management and assisting tenants to maximise their income, minimising tenancy failure and evictions.
- Ensuring the continuous development of the service (including debt and money management; employment and training advice; digital inclusion) to help tenants maximise their income
- Acting as the expert on welfare benefits, economic inclusion and arrears prevention to support the delivery of policy and strategy in these areas. This will include collecting and analysing relevant data.
Essential criteria of the Income Manager:
- Previous experience within the supervision or management of income management teams
- Knowledge of Mobysoft or Voicescape would be advantageous
To be considered for this exciting role, please contact Bethan Hall- Associate Director at Hamilton Woods or apply online with a covering note of your experience and suitability referencing BH 4884.
Due to the exceptionally high level of applications if you have not heard back from HWA within 7-10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful.
Income Manager in Pannal employer: Hamilton Woods
Contact Detail:
Hamilton Woods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Manager in Pannal
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for an Income Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of income management strategies and welfare benefits. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight specific examples of how you've successfully managed teams and improved income collection processes. This will demonstrate your capability as an Income Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Income Manager in Pannal
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in income management. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back!
Showcase Your Leadership Skills: Since you'll be managing a team of Income Officers, it’s crucial to demonstrate your leadership experience. Share specific examples of how you've led teams to success in previous roles – we love a good story!
Highlight Relevant Experience: If you’ve got experience with Mobysoft or Voicescape, make sure to mention it! Even if you don’t, focus on your knowledge of welfare benefits and economic inclusion, as these are key areas for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t forget to reference your suitability in your covering note!
How to prepare for a job interview at Hamilton Woods
✨Know Your Stuff
Make sure you brush up on your knowledge of income management and the specific responsibilities of the role. Familiarise yourself with terms like economic inclusion and arrears prevention, as well as any relevant legislation or policies that might come up during the interview.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your previous experience in leading teams. Think of specific examples where you've successfully motivated your team or improved processes. This will demonstrate your capability to lead the Income Officers effectively.
✨Data is Key
As the role requires collecting and analysing data, be ready to talk about your experience with data management tools or software. If you have experience with Mobysoft or Voicescape, highlight that! Even if you don’t, showing your analytical skills and how you’ve used data to drive decisions will impress them.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the organisation's approach to income management and tenant support services. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
