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- Tasks: Support tenants with mental health and learning disabilities to maintain their tenancies.
- Company: Hamilton Woods, a supportive and community-focused organisation.
- Benefits: Competitive salary, generous holiday, healthcare plans, and gym memberships.
- Other info: Flexible working across North West and Yorkshire with great career progression.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Enhanced DBS, full UK driving licence, and a passion for helping others.
Permanent position, £33,500, 37.5 hours per week, North West and Yorkshire.
Hamilton Woods are currently recruiting for a Supported Housing Officer to support tenants with mental health and learning disabilities to maintain their tenancies, on a permanent basis. The role can require dispersed properties across Liverpool, Warrington, Manchester, Leeds, York and Hull.
Duties and Responsibilities:
- Delivering a comprehensive housing management service across a designated patch, supporting residents with tenancy-related matters, complaints and sustainment advice.
- Supporting residents with the completion of welfare and benefit-related documentation.
- Working closely with operational teams and support services regarding tenancy start dates, terminations and transfers.
- Preparing tenancy documentation and resident welcome information.
- Providing relevant arrears and account information to income teams to support debt resolution processes.
- Offering guidance and support to operational teams on rent accounts, welfare benefits and tenancy management matters.
- Reviewing support needs and risk assessments to ensure housing management responsibilities are delivered effectively.
Essential Requirements:
- Enhanced DBS or willingness to undergo one.
- Full UK Driving Licence and access to own vehicle.
Benefits:
- Up to 5% matched pension contributions.
- 25 days holiday + bank + 1 day for every year worked.
- Healthcare plans.
- Gym memberships.
To be considered for this exciting role, please contact Bethan Hall- Director at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Supported Housing Officer in Manchester employer: Hamilton Woods
Contact Detail:
Hamilton Woods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with mental health and learning disabilities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common questions for Supported Housing Officers. We recommend practising your answers with a mate or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your passion for supporting tenants! During interviews, share personal stories or experiences that highlight your commitment to helping others maintain their tenancies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Supported Housing Officer in Manchester
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Supported Housing Officer role. Highlight your experience with mental health and learning disabilities, and how you can support tenants in maintaining their tenancies. We want to see your personality shine through!
Showcase Relevant Experience: In your application, be sure to mention any previous roles or experiences that relate to housing management or support services. We’re looking for candidates who can demonstrate their understanding of tenancy-related matters and how they’ve helped others in similar situations.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Hamilton Woods
✨Know Your Stuff
Make sure you understand the role of a Supported Housing Officer inside out. Familiarise yourself with the key responsibilities, like supporting tenants with mental health and learning disabilities. Brush up on relevant legislation and best practices in housing management to show you’re well-prepared.
✨Show Empathy and Understanding
This role is all about supporting residents, so be ready to demonstrate your empathy and understanding during the interview. Share examples from your past experiences where you've successfully supported individuals facing challenges, especially in tenancy-related matters.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to supporting tenants and how they handle specific challenges. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Highlight Your Teamwork Skills
Since the role involves working closely with operational teams and support services, be ready to discuss your teamwork skills. Share examples of how you’ve collaborated effectively in the past, particularly in situations involving multiple stakeholders or complex issues.