At a Glance
- Tasks: Create engaging content and lead community activities to connect with residents.
- Company: Dynamic organisation focused on community engagement and regeneration in Manchester.
- Benefits: Competitive salary, fixed-term contract, and opportunities for professional growth.
- Other info: Join a vibrant team dedicated to inclusive participation and positive change.
- Why this job: Make a real difference in your community while developing your communication skills.
- Qualifications: Degree in marketing or communications and a full UK driving licence.
The predicted salary is between 36000 - 36000 £ per year.
Customer Engagement Officer • Fixed Term Contract, 2+ years • £36,000 • Manchester
Duties and Responsibilities
- Develop and deliver clear, engaging communications across digital, print, social media, web, and face‑to‑face channels.
- Produce resident‑focused content including newsletters, FAQs, project updates, briefings, and web copy, simplifying complex regeneration activity.
- Maintain accurate and up‑to‑date project information across websites and digital platforms.
- Plan and deliver community engagement activities including consultations, workshops, drop‑ins, surveys, and online events.
- Build positive relationships with residents, stakeholders, and community groups, encouraging inclusive participation and feedback.
- Gather and analyse customer insight to support project decision‑making, service improvements, and resident outcomes.
- Support stakeholder engagement with local authorities, councillors, contractors, media, and regeneration partners.
- Monitor communications and engagement activity, ensuring compliance with project deadlines, data protection, and EDI requirements.
Essential Requirements
- Higher education CIPR or CIM certificate and/or marketing or communication related degree.
- Full UK driving licence.
Community Engagement & Communications Officer (Fixed-Term, Manchester) employer: Hamilton Woods
As a Community Engagement & Communications Officer in Manchester, you will join a dynamic team dedicated to fostering strong relationships within the community. Our inclusive work culture prioritises employee growth through continuous training and development opportunities, ensuring you can thrive in your role while making a meaningful impact. With a focus on collaboration and innovation, we offer a supportive environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Community Engagement & Communications Officer (Fixed-Term, Manchester)
✨Tip Number 1
Get to know the company and its community! Research their recent projects and initiatives, so you can chat about them during your interview. This shows you're genuinely interested and ready to engage with residents and stakeholders.
✨Tip Number 2
Practice your communication skills! Whether it's face-to-face or online, being able to convey your ideas clearly is key. Try role-playing with a friend or family member to get comfortable discussing your experience and how it relates to community engagement.
✨Tip Number 3
Show off your creativity! Prepare some examples of engaging content you've created in the past, like newsletters or social media posts. This will help demonstrate your ability to simplify complex information and connect with the community.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Community Engagement & Communications Officer (Fixed-Term, Manchester)
Some tips for your application 🫡
Show Your Passion for Community Engagement:When writing your application, let your enthusiasm for community engagement shine through. We want to see how you connect with residents and stakeholders, so share any relevant experiences that highlight your commitment to inclusive participation.
Tailor Your Content:Make sure to customise your application to reflect the specific duties and responsibilities mentioned in the job description. We love it when applicants demonstrate their understanding of our needs by aligning their skills and experiences with what we're looking for.
Keep It Clear and Engaging:Just like the communications we aim to deliver, your application should be clear and engaging. Avoid jargon and keep your language straightforward. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website:Don’t forget to submit your application through our website! This helps us keep everything organised and ensures your application reaches the right people. Plus, it shows you’re serious about joining our team at StudySmarter.
How to prepare for a job interview at Hamilton Woods
✨Know Your Audience
Before the interview, research the community and stakeholders relevant to the role. Understand their needs and how the company engages with them. This will help you tailor your responses and show that you're genuinely interested in making a positive impact.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated complex information in the past. Whether it's through newsletters or social media, be ready to discuss specific projects where your communication made a difference. This is key for a Community Engagement & Communications Officer!
✨Engagement Strategies Matter
Think about innovative ways to engage the community. Be prepared to share ideas for consultations, workshops, or online events that could enhance participation. Showing initiative here can really set you apart from other candidates.
✨Highlight Your Analytical Skills
Discuss how you've gathered and analysed customer insights in previous roles. Be specific about the tools or methods you used and how this data informed decision-making. This demonstrates your ability to support project outcomes effectively.
