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Housing Officer
Leeds
Permanent
39 hours pw
Β£27,000 - Β£33,000
Hamilton Woods Associates are recruiting for a Housing Officer on a permanent basis. Office working will be required at least 4 days a week in the organisations Leeds based offices.
Key Responsibilities of the Housing Officer:
- Acting as the first point of contact for customers living within shared ownership and leasehold properties
- Managing rent arrears cases and enquiries
- Maximising income collection for the business, including rent and service charges
- Negotiating feasible repayment plans for customers
- Managing complaints of anti-social behaviour
- Liasing with third party property management agents, developers and customers
- Managing shared ownership homes and leases, ensuring compliance with relevant legislation, regulation and industry good practice
- Liaising with external legal advisors, mortgage lenders, debt charities, and government benefit departments. xgikmsk
- Attending court to represent the organisation at repossession hearings
- Supporting the team with regards to customer feedback, including customer satisfaction surveys
- Maintaining accurate records of customer accounts and changes to existing accounts
Please click on the apply button to read the full job description
Housing Officer in Maidstone employer: Hamilton Woods
As a Care Home Administrator in Moss Side, Manchester, you will join a supportive and dynamic team dedicated to providing exceptional care and service. Our company fosters a positive work culture that values employee growth, offering training and development opportunities to enhance your skills. With competitive pay and a commitment to staff well-being, we ensure that our employees feel valued and empowered in their roles.