Support Manager Permanent Β£30,000 - Β£34,000 per annum, depending on experience Birmingham Hamilton Woods Associates are currently recruiting for an experienced
Support Manager
to join an established supported accommodation provider, overseeing a team of Support Workers and ensuring high-quality, person-centred support is consistently delivered across supported exempt accommodation services. Duties and Responsibilities of the Support Manager: Manage, supervise and support a team of Support Workers Monitor staff performance and ensure support is delivered consistently and to the required standard Monitor and audit weekly support sessions and associated documentation Review support plans, risk assessments, needs assessments and resident records Carry out regular property visits, resident welfare checks and staff spot checks Complete internal audits and quality assurance checks Identify gaps in support delivery or documentation and ensure corrective action is completed Ensure safeguarding concerns, incidents and risks are appropriately recorded and escalated Liaise with Local Authorities, Councils, Registered Providers, Social Workers, Probation, mental health teams and other partner agencies Attend stakeholder meetings where required Monitor staff training, supervision and development requirements Provide regular management reports covering support delivery, compliance, incidents, safeguarding and staff performance Ensure accurate records are maintained across internal CRM and management systems Essential Requirements of the Support Manager: Previous experience working within
supported exempt accommodation Experience supervising, managing or leading Support Workers or a similar frontline team Level 3 qualification in Adult Health & Social Care / Health & Social Care (Desirable) Good knowledge of safeguarding, risk management and person-centred support Experience completing or reviewing support plans, risk assessments and support documentation Strong auditing and quality assurance skills Excellent organisational and communication skills Confidence communicating with councils, Registered Providers and other professional stakeholders Ability to manage staff performance and maintain high standards Full UK Driving Licence and access to a vehicle, as regular travel between properties will be required Applicants must already have the legal right to work in the UK. Visa sponsorship is not available for this role To be considered for this exciting role, please contact
Alice Wright - Senior Recruitment Consultant at Hamilton Woods
or apply online with a covering note outlining your experience and suitability, referencing the relevant job ID number. Due to the exceptionally high level of applications, if you have not heard back from HWA within 7-10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
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Supported Housing Manager in London employer: Hamilton Woods
As a Care Home Administrator in Moss Side, Manchester, you will join a supportive and dynamic team dedicated to providing exceptional care and service. Our company fosters a positive work culture that values employee growth, offering training and development opportunities to enhance your skills. With competitive pay and a commitment to staff well-being, we ensure that our employees feel valued and empowered in their roles.