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- Tasks: Manage rental income collection and support tenants with their accounts.
- Company: Join a reputable organisation in Manchester focused on housing and community support.
- Benefits: Enjoy a competitive salary and the chance to make a real impact in the community.
- Why this job: Be part of a team that values financial inclusion and tenant support while gaining valuable experience.
- Qualifications: Must have a full UK driving licence and experience in housing management.
- Other info: Apply quickly as high application volumes may limit responses.
The predicted salary is between 26400 - 39600 £ per year.
Hamilton Woods Associates are currently recruiting for an Income Officer on a permanent basis, to join an organisation based in Manchester.
Duties and Responsibilities of the Income Officer:
- Manage the collection and oversight of rental income, ensuring targets and procedures are met.
- Address tenant inquiries, providing regular updates on the status of their accounts and resolving queries promptly.
- Stay informed on current housing legislation and Welfare Reform, particularly how welfare benefits may impact tenants' ability to pay rent.
- Identify households requiring specialist support and collaborate with Welfare Benefits, Tenancy Support services, and other agencies to assist tenants in maintaining their tenancy.
- Take appropriate legal action in cases of arrears, including attending court hearings and eviction proceedings when necessary.
- Contribute to the association's financial inclusion initiatives, such as supporting access to digital training and employment pathways.
Essential Requirements of the Income Officer:
- Full UK Driving Licence
- Previous experience within housing management and income recovery
To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Income Officer in Manchester employer: Hamilton Woods
Contact Detail:
Hamilton Woods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Officer in Manchester
✨Tip Number 1
Familiarise yourself with the latest housing legislation and Welfare Reform. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the challenges tenants face.
✨Tip Number 2
Network with professionals in the housing management sector. Attend local events or join online forums where you can connect with others in the field, as this could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to income recovery and tenant support. Think of examples from your past experience that showcase your problem-solving skills and ability to handle difficult situations.
✨Tip Number 4
Research Hamilton Woods Associates and their values. Understanding their mission and how they operate will allow you to tailor your responses during the interview, showing that you're a great fit for their team.
We think you need these skills to ace Income Officer in Manchester
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Income Officer position. Tailor your application to highlight relevant experience in housing management and income recovery.
Craft a Strong Covering Note: Write a compelling covering note that clearly outlines your experience and suitability for the role. Use specific examples from your past work to demonstrate how you meet the essential requirements listed in the job description.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as knowledge of housing legislation, experience in managing tenant inquiries, and your ability to collaborate with various agencies. Make sure these skills stand out in your CV and covering note.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is vital for the Income Officer role.
How to prepare for a job interview at Hamilton Woods
✨Know Your Legislation
Familiarise yourself with current housing legislation and Welfare Reform. Being able to discuss how these laws impact tenants will show your expertise and commitment to the role.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've resolved tenant inquiries or managed arrears in the past. Highlighting your ability to handle difficult situations will impress interviewers.
✨Showcase Collaboration Experience
Be ready to discuss instances where you've worked with other agencies or services to support tenants. This demonstrates your teamwork skills and understanding of the broader support network.
✨Highlight Financial Inclusion Initiatives
Talk about any experience you have with financial inclusion initiatives, such as digital training or employment pathways. This aligns with the organisation's goals and shows your proactive approach.
