At a Glance
- Tasks: Lead a customer resolution service and manage complaints efficiently and fairly.
- Company: Respected housing organisation with a commitment to customer satisfaction.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a supportive team in a dynamic work environment.
- Why this job: Make a real difference by improving customer experiences and resolving issues.
- Qualifications: Experience in complaints management and strong communication skills.
The predicted salary is between 46000 - 47000 £ per year.
Complaints Manager £46,000 - £47,000 Permanent Hybrid Swadlincote Hamilton Woods Associates are delighted to be partnering with a respected housing organisation to recruit a Complaints Manager on a permanent basis.
This is an excellent opportunity for an experienced complaints professional to lead a busy customer resolution service, ensuring complaints are handled efficiently, fairly and in line wit...
CRWG1_UKTJ
We think you need these skills to ace Complaints Manager
Customer Resolution
Complaint Handling
Leadership Skills
Efficiency Management
Fairness in Decision Making
Communication Skills
Problem-Solving Skills