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- Tasks: Lead a dynamic repairs team and manage service performance for a thriving company.
- Company: Join Hamilton Woods Associates, a forward-thinking organisation in Kirklees.
- Benefits: Enjoy a competitive salary and hybrid working options.
- Why this job: Make a real difference by improving service delivery and team performance.
- Qualifications: Experience in team management and strong organisational skills required.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 45000 - 45000 £ per year.
Fixed Term Contract, 12 months
£45,000
Kirklees, West Yorkshire/ Hybrid
Hamilton Woods Associates are currently recruiting for a Repairs Office Manager to lead and manage the repairs call team, planners and administrators on a fixed term contract for 12 months.
Duties and Responsibilities of the Repairs Office Manager:
- Lead and manage the Repairs inbound call team, along with scheduling and administrative functions.
- Oversee subcontractor activity, including issuing orders, monitoring progress and managing invoicing, with support from colleagues for escalations where required.
- Take ownership of supply chain processes, including materials management and availability.
- Manage the company's vehicle fleet, ensuring effective coordination and upkeep.
- Track, analyse and report on service performance, identifying areas for improvement.
- Undertake broader service management duties as needed, including complaints handling and maintaining policies and procedures.
To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Repairs Office Manager in Bradford employer: Hamilton Woods
Contact Detail:
Hamilton Woods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Office Manager in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Hamilton Woods Associates. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching common questions for a Repairs Office Manager role. Think about how your experience aligns with leading teams and managing processes, and be ready to share specific examples.
✨Tip Number 3
Showcase your skills! If you have experience with supply chain management or service performance tracking, make sure to highlight these during your conversations. We want to see how you can add value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the role and keen to join the team.
We think you need these skills to ace Repairs Office Manager in Bradford
Some tips for your application 🫡
Tailor Your Covering Note: Make sure to customise your covering note to highlight your experience and suitability for the Repairs Office Manager role. We want to see how your skills align with the job description, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for leading our repairs call team.
Show Your Leadership Skills: Since this role involves managing a team, make sure to emphasise your leadership experience in your application. We’re looking for someone who can inspire and guide others, so share examples of how you've successfully led teams in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Hamilton Woods
✨Know Your Stuff
Make sure you understand the key responsibilities of a Repairs Office Manager. Brush up on your knowledge about managing call teams, scheduling, and subcontractor activities. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed teams in the past. Think about specific situations where you improved performance or resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Be Ready with Data
The job requires tracking and analysing service performance, so come equipped with examples of how you've used data to drive improvements in previous roles. This could include metrics you've monitored or reports you've created that led to positive changes.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s current challenges in repairs management or their approach to customer complaints. This shows your interest in the role and helps you gauge if the company is the right fit for you.