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- Tasks: Lead a team to support tenants with income collection and financial inclusion.
- Company: A social housing provider committed to community welfare.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a dynamic team focused on economic inclusion and tenant support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in managing income management teams is essential.
The predicted salary is between 48000 - 48000 £ per year.
We are currently working on behalf of a social housing provider in West Yorkshire, for an Income Manager to join their management team on a permanent basis. The role will oversee both the Rents Team, as well as Financial Inclusion. 2-3 days a week will be required in their offices.
Responsibilities of the Income Manager include:
- Managing a team of 3 Rent Arrears Officers, 3 Financial Inclusion Officers and 1 Assistant.
- Leading the team to provide proactive and efficient income collection and economic inclusion support services to tenants.
- Preventing the accrual of rent arrears by ensuring proactive account management and assisting tenants to maximise their income, minimising tenancy failure and evictions.
- Creating and delivering a variety of in-house economic inclusion training packages for customer facing staff to ensure they are aware of any changes and processes to follow to mitigate the risks to income collection.
- Ensuring the continuous development of the service (including debt and money management; employment and training advice; digital inclusion) to help tenants maximise their income.
- Acting as the expert on welfare benefits, economic inclusion and arrears prevention to support the delivery of policy and strategy in these areas. This will include collecting and analysing relevant data.
- Working with the Service Manager for sustainability on energy efficiency advice services.
Essential criteria of the Income Manager:
- Previous experience within the supervision or management of income management teams.
Locations
Managers - Work Remotely in Bradford, Devon employer: Hamilton Woods
Contact Detail:
Hamilton Woods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managers - Work Remotely in Bradford, Devon
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. A friendly chat can sometimes lead to job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to income management and economic inclusion, so you can show how your experience aligns with their goals. We want you to shine!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team management and proactive income collection. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Managers - Work Remotely in Bradford, Devon
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Income Manager role. Highlight your experience in managing income management teams and how it aligns with the responsibilities mentioned in the job description. We want to see how you can lead our team effectively!
Showcase Relevant Experience: When detailing your experience, focus on specific examples that demonstrate your ability to manage rent arrears and support financial inclusion. We love seeing real-life scenarios where you've made a difference, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication, especially when it comes to important details.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Hamilton Woods
✨Know Your Stuff
Make sure you brush up on your knowledge of income management and welfare benefits. Familiarise yourself with the latest policies and strategies related to economic inclusion and arrears prevention. This will show that you're not just interested in the role, but that you’re also prepared to lead a team effectively.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be ready to discuss your previous experience in supervision or management. Prepare examples of how you've successfully led teams in the past, particularly in challenging situations. Highlight your ability to motivate and develop staff, as well as how you’ve contributed to their professional growth.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about scenarios where you had to prevent rent arrears or support tenants in maximising their income. Practise articulating your thought process and the actions you took to achieve positive outcomes.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to income management and the challenges they face. This not only shows your interest in the role but also gives you insight into whether the company is the right fit for you.