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- Tasks: Lead a team to support tenants with income collection and financial inclusion.
- Company: Social housing provider committed to community welfare.
- Benefits: Permanent position with competitive salary and hybrid working options.
- Other info: Join a supportive team focused on economic inclusion and tenant success.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: Experience in managing income management teams is essential.
The predicted salary is between 48000 - 48000 £ per year.
We are currently working on behalf of a social housing provider in West Yorkshire, for an Income Manager to join their management team on a permanent basis. The role will oversee both the Rents Team, as well as Financial Inclusion. 2-3 days a week will be required in their offices.
Responsibilities of the Income Manager include:
- Managing a team of 3 Rent Arrears Officers, 3 Financial Inclusion Officers and 1 Assistant.
- Leading the team to provide proactive and efficient income collection and economic inclusion support services to tenants.
- Preventing the accrual of rent arrears by ensuring proactive account management and assisting tenants to maximise their income, minimising tenancy failure and evictions.
- Creating and delivering a variety of in-house economic inclusion training packages for customer facing staff to ensure they are aware of any changes and processes to follow to mitigate the risks to income collection.
- Ensuring the continuous development of the service (including debt and money management; employment and training advice; digital inclusion) to help tenants maximise their income.
- Acting as the expert on welfare benefits, economic inclusion and arrears prevention to support the delivery of policy and strategy in these areas. This will include collecting and analysing relevant data.
- Working with the Service Manager for sustainability on energy efficiency advice services.
Essential criteria of the Income Manager:
- Previous experience within the supervision or management of income management teams.
Locations
Manager - Part Time in Bradford, Devon employer: Hamilton Woods
Contact Detail:
Hamilton Woods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager - Part Time in Bradford, Devon
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially in income management and financial inclusion. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your management experience and team leadership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Manager - Part Time in Bradford, Devon
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Income Manager role. Highlight your experience in managing income management teams and how it aligns with our mission at StudySmarter. We want to see how you can bring your unique skills to the table!
Showcase Relevant Experience: When detailing your experience, focus on your previous roles that involved team management and income collection. We love seeing specific examples of how you've led teams to success, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Hamilton Woods
✨Know Your Stuff
Make sure you brush up on your knowledge of income management and welfare benefits. Familiarise yourself with the latest policies and strategies in economic inclusion, as this will show that you're not just a candidate but a potential expert who can lead the team effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight how you’ve led initiatives that improved income collection or tenant support services. This will demonstrate your capability to manage the Rents Team and Financial Inclusion Officers.
✨Be Data Savvy
Since the role involves collecting and analysing data, be ready to discuss how you've used data in previous roles to drive decisions or improve processes. Bring specific examples of how data analysis has helped you prevent rent arrears or enhance service delivery.
✨Engage with Questions
Prepare thoughtful questions about the company’s current challenges in income management and how they envision the role evolving. This shows your genuine interest in the position and helps you assess if the company aligns with your career goals.