Housing Support Officer
Permanent
£35,000 - £40,000
North London
Duties and Responsibilities of the Housing Support Officer
- Deliver a comprehensive housing management service across a designated patch, supporting residents with tenancy-related matters, complaints and sustainment advice.
- Support residents with the completion of welfare and benefit-related documentation.
- Work closely with operational teams and support services regarding tenancy start dates, terminations and transfers.
- Prepare tenancy documentation and resident welcome information.
- Provide relevant arrears and account information to income teams to support debt resolution processes.
- Offer guidance and support to operational teams on rent accounts, welfare benefits and tenancy management matters.
- Review support needs and risk assessments to ensure housing management responsibilities are delivered effectively.
Essential Requirements of the Housing Support Officer
- Enhanced DBS
- Full UK Driving Licence
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Housing Support Officer employer: Hamilton Woods Group
Hamilton Woods is an excellent employer, offering a competitive salary of £40,000 for the Electrician role in the vibrant town of Swindon. With a strong focus on employee growth and development, the company fosters a supportive work culture that values teamwork and innovation, ensuring that every team member has the opportunity to thrive in their career while contributing to meaningful projects in the community.
