At a Glance
- Tasks: Lead a team of Support Workers to deliver top-notch, person-centred support.
- Company: Established supported accommodation provider in Birmingham.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity for regular travel and dynamic work across various properties.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supported accommodation and team management required.
The predicted salary is between 34000 - 34000 £ per year.
Hamilton Woods Associates are currently recruiting for an experienced Support Manager to join an established supported accommodation provider, overseeing a team of Support Workers and ensuring high-quality, person-centred support is consistently delivered across supported exempt accommodation services.
Duties and Responsibilities of the Support Manager:
- Manage, supervise and support a team of Support Workers
- Monitor staff performance and ensure support is delivered consistently and to the required standard
- Monitor and audit weekly support sessions and associated documentation
- Review support plans, risk assessments, needs assessments and resident records
- Carry out regular property visits, resident welfare checks and staff spot checks
- Complete internal audits and quality assurance checks
- Identify gaps in support delivery or documentation and ensure corrective action is completed
- Ensure safeguarding concerns, incidents and risks are appropriately recorded and escalated
- Liaise with Local Authorities, Councils, Registered Providers, Social Workers, Probation, mental health teams and other partner agencies
- Attend stakeholder meetings where required
- Monitor staff training, supervision and development requirements
- Provide regular management reports covering support delivery, compliance, incidents, safeguarding and staff performance
- Ensure accurate records are maintained across internal CRM and management systems
Essential Requirements of the Support Manager:
- Previous experience working within supported exempt accommodation
- Experience supervising, managing or leading Support Workers or a similar frontline team
- Level 3 qualification in Adult Health & Social Care / Health & Social Care (Desirable)
- Good knowledge of safeguarding, risk management and person-centred support
- Experience completing or reviewing support plans, risk assessments and support documentation
- Strong auditing and quality assurance skills
- Excellent organisational and communication skills
- Confidence communicating with councils, Registered Providers and other professional stakeholders
- Ability to manage staff performance and maintain high standards
- Full UK Driving Licence and access to a vehicle, as regular travel between properties will be required
Applicants must already have the legal right to work in the UK. Visa sponsorship is not available for this role.
To be considered for this exciting role, please contact Alice Wright - Senior Recruitment Consultant at Hamilton Woods or apply online with a covering note outlining your experience and suitability, referencing the relevant job ID number. Due to the exceptionally high level of applications, if you have not heard back from HWA within 7-10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Supported Housing Manager in Birmingham employer: Hamilton Woods Careers
Hamilton Woods Associates is an excellent employer, offering a supportive work culture that values collaboration and communication. With the flexibility of working from home for three days a week and opportunities for professional growth within the social housing sector, employees can enjoy a balanced work-life while making a meaningful impact in their community. The Trafford location provides a vibrant environment, enhancing both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Housing Manager in Birmingham
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Hamilton Woods Careers.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Hamilton Woods Careers!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Hamilton Woods Careers, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Hamilton Woods Careers or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Supported Housing Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Hamilton Woods Careers:Before hitting send, make sure to tailor your application specifically to Hamilton Woods Careers! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Hamilton Woods Careers
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
