Brand new position for an M&E Account Manager to join our client on a trophy site in the London Bridge area. They're after an experienced M&E FacAccount Manager to lead a team of engineers managing the landlord areas of a commercial office.
As an Account Manager, you will be charged with overseeing the account, maintain and hit KPIs and SLAs, oversee the profit and loss (P&L), works in progress (WIPs), scope out extra works / projects, manage client expectations and oversee a team of M&E Engineers.
M&E Account Manager Duties:
- Oversee both planned and reactive maintenance for all assets recorded within the client’s CAFM system, ensuring delivery aligns with the agreed maintenance strategy.
- Analyse PPM schedules and asset data to identify opportunities for improved efficiency, cost savings, and potential contract growth through additional services or enhanced offerings.
- Manage and ensure full compliance across all FM operations on the account.
- Coordinate statutory inspections, working collaboratively with both internal teams and the client to ensure all requirements are met.
- Ensure internal audits are conducted in accordance with company policies and standards.
- Provide effective subcontractor management across the full FM service delivery.
- Investigate service failures, implementing robust and sustainable corrective actions.
- Maintain consistent service delivery standards in line with contractual SLAs and KPIs.
- Hold full responsibility for the account’s profit and loss (P&L)
M&E Account Manager Requirements:
- Qualified in either electrical installations / engineering or a mechanical related subject (C&G/NVQ/EAL or equivalent)
- At least 3 years working as a manager within commercial building services
- Technical background
- Client facing
- Ability to lead a team
- Client management experience
M&E Account Manager Salary and Package:
- £85,000
- Monday - Friday, 8am - 5pm
- Company pension scheme
- 25 days annual leave + Bank holidays
- Internal progression
- Additional training
M&E Account Manager in London employer: HAMILTON ROWE RECRUITMENT SERVICES LTD Careers
Join a leading building maintenance provider in Northampton, where you will be part of a dynamic team dedicated to excellence in engineering supervision. Our company fosters a supportive work culture that prioritises employee growth through ongoing technical development and clear career progression opportunities. With a focus on professional development and a commitment to safety, we offer a rewarding environment for those looking to make a meaningful impact in the maintenance industry.
Contact Details:
HAMILTON ROWE RECRUITMENT SERVICES LTD Careers Recruitment Team