At a Glance
- Tasks: Be the go-to person for sourcing parts and keeping machinery running smoothly.
- Company: Join a family-owned business with over 90 years of experience and growth.
- Benefits: Enjoy competitive salary, training, discounts, and generous annual leave.
- Other info: Work in a supportive environment with excellent career development opportunities.
- Why this job: Make a real impact by helping customers get the parts they need.
- Qualifications: Experience in parts or customer service, with strong attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
Fancy being the go-to person for parts across Agriculture, Groundcare, Construction and Landscaping Machinery?
You’ll run our parts counter. Source the right part, first time. Keep our customers’ machines moving.
Hamilton Ross Group are leading suppliers of Agricultural, Ground care, Construction and Landscaping machinery across Central Scotland.
We’ve been doing this for over 90 years.
We’re family-owned, we’re growing, and we back our people.
Recognised in the inaugural Scotsman Insider 500 as one of Scotland’s top-performing companies by profit and turnover.
This is a business with real momentum behind it.
If you’ve got the parts know-how and the customer service to match, this is a great opportunity.
Requirements
The Role
- You’ll be the link between our customers and the parts they need by identifying, sourcing and supplying parts for agricultural, ground care, construction and landscaping machinery, including our aftermarket range.
You’ll work closely with the workshop and service team to keep repairs on track.
- Serve customers at the parts counter, by phone and by email, in a professional and friendly manner
- Identify and source parts using catalogues, manufacturer systems and internal databases
- Prepare quotations, process orders and take payments accurately
- Liaise with the workshop and service team to ensure timely supply of parts for repairs
- Help manage stock, booking in deliveries, stock checks and maintaining accurate records
- Support merchandising and presentation of the parts store and displays
- Build strong product knowledge, including our aftermarket parts range and current promotions
- What You’ll Bring
- You know your way around a parts department. You’re accurate, organised and good with people and you don’t need to be told what good service looks like.
- Experience in a parts, stores, trade counter or similar customer-facing role
- Strong customer service skills with a professional, approachable manner
- Good attention to detail and accuracy in ordering and paperwork
- Confident with IT systems including order processing, manufacturer catalogues, MS Office
- Able to work effectively as part of a team and under your own initiative
- Experience in agricultural, groundcare, construction, landscaping or automotive parts (desirable)
- Knowledge of machinery, equipment and components (desirable)
- Full UK driving licence
- What You’ll Get
- Competitive salary, based on experience
- Training and development across our products, systems and manufacturers
- 26 days annual leave plus 4 company shutdown days
- Employee discount scheme and referral programme
- On-site parking
- The stability of a family-owned business with over 90 years of trading and the recognition of a Scotsman Insider 500 company
Hamilton Ross Group is proud to be an equal opportunities employer.
We welcome applications from all suitably qualified candidates and are committed to fostering an inclusive and diverse workplace.
We offer a yearly performance based bonus along with many other regular gifts and rewards.
Store Discounts
You can benefit from employee discounts on a wide variety of products available in our parts department.
Company Pension
The company will make a generous contribution towards your pension to help with your long term financial planning.
Job Security
With over 90 years of trading over 3 generations, our family business is investing for the future.
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We are leading suppliers of Agricultural, Construction, Garden Power, Groundcare and Forestry & Arb machinery and Animal Health products across Central Scotland.
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Parts Advisor employer: Hamilton Ross Group
Join a family-owned company with over 90 years of experience in the construction machinery industry, where your growth is our priority. We offer a structured training programme supported by Wacker Neuson specialists, competitive salaries with uncapped commissions, and clear career progression opportunities. Our supportive work culture encourages learning and development, making it an ideal environment for those passionate about construction and eager to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor
✨Connect with Local Farmers and Co-ops
Don't underestimate the power of local connections in agriculture. Get involved in local farmers' markets or agricultural co-ops. These are great places to meet potential employers and get the inside scoop on job openings before they're even advertised.
✨Get Involved in Agricultural Events
Keep an eye out for agricultural fairs, conferences, and workshops in your area. These events are golden opportunities to network with industry professionals and showcase your passion. You might even stumble across job boards or companies actively looking to hire!
✨Volunteer for Relevant Experience
Consider volunteering with organisations focused on agriculture, sustainability, or community gardening. This not only boosts your CV but also expands your network. You never know who might be watching your hard work and dedication!
✨Keep an Eye on Job Listings at Industry-Specific Websites
Be sure to check out agriculture-focused job boards and websites regularly. Companies like Hamilton Ross Group often post opportunities on their own sites before anywhere else, so don’t miss out! Apply directly through us to increase your chances!
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in agriculture, it's crucial to highlight any hands-on experience you have in farming, crop management, or sustainable practices. We want to see how your background aligns with the role you're after, so be specific about the responsibilities you've had and any tools or techniques you've used.
Certifications Matter:In agriculture, relevant certifications can really give your application a boost. If you have any qualifications related to agricultural practices, pest management, or environmental regulations, make sure to mention them! They're great indicators of your commitment and expertise in the field.
Tailor Your CV to the Agriculture Sector:Your CV should reflect your passion for agriculture. Structure it to emphasise your field experience and any relevant projects you've been involved in. Don't forget to highlight your soft skills, like teamwork and communication, which are essential in this sector.
Passion is Key in Your Cover Letter:Since this is a full-time position, we want to feel your enthusiasm for agriculture in your cover letter. Share why you're drawn to this industry and mention any long-term goals you have that align with what Hamilton Ross Group does. This can really set you apart from other candidates.
How to prepare for a job interview at Hamilton Ross Group
✨Get Familiar with Agricultural Technologies
Make sure you're up to speed with the latest agricultural technologies and tools that are commonly used in the field. Whether it’s precision farming tools or crop management software, being able to discuss these effectively during your interview with Hamilton Ross Group will show that you're technically savvy and ready to contribute from day one.
✨Showcase Your Practical Experience
Since agriculture is a hands-on industry, be prepared to share any practical experiences you've had. This could be through internships, volunteer work, or even personal projects. Discussing specific challenges you faced and how you overcame them can really impress the interviewers, especially in a full-time role at Hamilton Ross Group.
✨Understand the Sustainable Practices
Sustainability is a hot topic in agriculture right now, so it's important to understand current practices and regulations in the industry. Familiarise yourself with concepts like crop rotation, organic farming, and environmental impact. Having informed opinions on these topics can set you apart from other candidates during your interview.
✨Practice Common Industry Scenarios
Expect to tackle a few scenario-based questions that mimic real-life challenges in agriculture. For instance, you might be asked how you would handle a pest infestation or manage resources during a drought. Practising these scenarios will help you respond confidently and showcase your problem-solving skills during the interview with Hamilton Ross Group.
