At a Glance
- Tasks: Support and assist in building, configuring, and testing PCs and tablets.
- Company: Hamilton Rentals, a dynamic tech rental company.
- Benefits: Competitive pay, hands-on experience, and potential for off-site projects.
- Other info: Flexible working approach with opportunities for personal growth.
- Why this job: Join a fast-paced environment and enhance your tech skills while making an impact.
- Qualifications: Experience with Intel/Apple products and a good grasp of Microsoft OS.
The predicted salary is between 25000 - 35000 € per year.
Hamilton Rentals are looking to recruit a PC/Tablet Technician to provide support and assistance in the day-to-day activities of our busy PC department. The role will include the building, OS installation, configuring and testing of predominantly Apple products, but will also include HP, Lenovo, Samsung and Acer laptops, desktops and tablets, with the potential for off-site installation projects.
Responsibilities
- The successful candidate will undertake the manual handling of Laptop, desktop and workstation hardware.
- Work to a Day-to-Day delivery schedule with explicit timescales and deadlines.
- The candidate will help prioritise any upcoming workload, raise any issues and start working on future orders in advance of their anticipated shipping date.
- Keep the bespoke Rental Management computer System (RMS) fully updated with order progression.
- Help to handle any queries or issues generated by the sales staff or customers.
- Respond to customer issues as first line support.
- The candidate will from time to time be required to assist with offsite delivery and Installation work.
Requirements
- Previous experience supporting Intel/Apple based hand held, laptops and desktop computing products.
- Have good working knowledge of Microsoft operating systems.
- Knowledge of Apple devices and the Apple cloud environment is a distinct advantage.
- Have a good understanding and ability around general IT.
- Be results orientated and customer focussed.
- Proven ability to manage own time during the working day.
- Proactive, self-motivating with a flexible working approach.
- Ability to utilise own initiative and resolve problems.
- A clean, valid UK driver’s license would be advantageous.
PC/Tablet Technician in Wokingham employer: Hamilton Rentals Ltd
Hamilton Rentals is an excellent employer for those seeking a dynamic and supportive work environment in the tech industry. With a strong focus on employee growth, we offer comprehensive training opportunities and a collaborative culture that encourages innovation and problem-solving. Located in a vibrant area, our team enjoys a flexible working approach and the chance to engage in exciting off-site projects, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land PC/Tablet Technician in Wokingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the tech industry. You never know who might have a lead on a PC/Tablet Technician role that’s not advertised yet.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on freelance gigs that involve building or configuring devices. This not only boosts your skills but also gives you real-world experience to chat about in interviews.
✨Tip Number 3
Prepare for those interviews! Research common questions for tech roles and practice your answers. Be ready to discuss your experience with Apple products and how you handle customer queries – it’ll show you’re the right fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace PC/Tablet Technician in Wokingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Apple products and other brands mentioned in the job description. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the PC/Tablet Technician role. We love seeing enthusiasm, so let us know what excites you about working with our team at Hamilton Rentals.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We’re all about proactive problem solvers, so share any experiences that demonstrate your ability to think on your feet and resolve customer queries effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Hamilton Rentals Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of both Apple and Intel-based products. Familiarise yourself with the latest OS versions and any common issues users face. This will help you answer technical questions confidently.
✨Show Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Think about specific scenarios where you had to troubleshoot or assist customers, as this will demonstrate your proactive approach and ability to think on your feet.
✨Time Management is Key
Since the role involves working to strict deadlines, be ready to discuss how you prioritise tasks. Share strategies you use to manage your workload effectively, especially when juggling multiple projects or customer queries.
✨Customer Focus Matters
Hamilton Rentals values a customer-focused attitude. Be prepared to talk about how you handle customer interactions, especially when resolving issues. Highlight any experience you have in providing first-line support and how you ensure customer satisfaction.
