At a Glance
- Tasks: Welcome guests and manage check-ins/outs with a professional touch.
- Company: Join a vibrant hospitality team in a dynamic hotel environment.
- Benefits: Gain valuable experience in customer service and hotel management.
- Other info: Flexible shifts, including weekends, with opportunities for growth.
- Why this job: Be the face of our hotel and create memorable experiences for guests.
- Qualifications: Experience with OPERA system and strong communication skills required.
We are seeking a professional and well-presented Hotel Night Supervisor to join our hospitality team.
Requirements:
- Proven experience using OPERA Hotel Management System
- Excellent communication and customer service skills
- Ability to work shifts, including weekends and holidays
- Strong organizational and multitasking abilities
- Professional appearance and attitude
- Full, clean driving licence
Uniform Requirements (Mandatory):
- Black long-sleeve shirt
- Black tie
- Black pants
- Black formal shoes
Responsibilities:
- Welcoming and assisting guests in a friendly and professional manner
- Handling check-ins and check-outs using OPERA system
- Managing reservations and guest inquiries
- Handling payments and maintaining accurate records
- Ensuring guest satisfaction at all times
- Ensuring that fire walks are conducted and the building is secure
Night Supervisor in Manchester employer: Hamilton Mayday
Hamilton Mayday is an excellent employer, offering a dynamic work environment in Berkhamsted where creativity and culinary skills can flourish. With flexible day shifts and competitive pay starting at £16 per hour, we prioritise work-life balance while fostering professional growth through ongoing training and development opportunities. Join our passionate team and be part of a supportive culture that values hard work and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hamilton Mayday. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hamilton Mayday
Don't be shy about reaching out to Hamilton Mayday directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Supervisor in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hamilton Mayday and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hamilton Mayday
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
