At a Glance
- Tasks: Welcome guests and ensure a top-notch experience in our airport lounges.
- Company: Join a vibrant team in the hospitality industry at a busy airport.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in hospitality.
- Other info: Perfect for students looking for part-time work with a fun atmosphere.
- Why this job: Be part of a dynamic environment where you can make travellers' days better.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 9.9 - 12.1 £ per hour.
We are currently recruiting for Hospitality Hosts to join our Airport Hospitality Team.
Accountabilities include
Provide a meet and greet service to users of the Lounges, dealing courteously and efficiently to ensure a world class level of customer service
Ensure Lounge facilities are maintained to a high standard and consistently presented in line with the Standards of Operations, carrying out the required daily standards check.
Deal with and report on any discrepancies, together with recommendations for solution.
Prepare and serve alcoholic and non-alcoholic beverages in according to the product directions and in accordance with the alcohol licence.
Assist with clearing and organising the lounge ensuring a high standard of hygiene in the preparation, service, and guest areas.
Maintain stock levels, date and rotation and replenish food and beverage buffet service in the lounge.
To dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location.
Provide assisted service to guests during their stay with business services.
Perform 'back of house' duties when catering staff members are not present or are busy.
Back of house include but are not limited to, restocking of food & beverages in the lounges, clearing tables, loading/unloading the dishwasher, rotating stock, and keeping the kitchen and lounges clean and tidy.
- INDMC
- #J-18808-Ljbffr
Front Of House Staff employer: Hamilton Mayday
Hamilton Mayday is an excellent employer, offering a dynamic work environment in Berkhamsted where creativity and culinary skills can flourish. With flexible day shifts and competitive pay starting at £16 per hour, we prioritise work-life balance while fostering professional growth through ongoing training and development opportunities. Join our passionate team and be part of a supportive culture that values hard work and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Staff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hamilton Mayday. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hamilton Mayday
Don't be shy about reaching out to Hamilton Mayday directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Of House Staff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hamilton Mayday and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hamilton Mayday
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
