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- Tasks: Manage a vibrant cocktail bar and fine dining restaurant, ensuring top-notch service.
- Company: Join one of London's most iconic hotels known for exceptional guest experiences.
- Benefits: Competitive salary, bonus scheme, and flexible working hours.
- Why this job: Be part of a dynamic team and elevate your hospitality career in a prestigious setting.
- Qualifications: 1+ years in F&B management, strong knowledge of food hygiene, and a passion for customer service.
- Other info: Opportunity to oversee exciting events and develop your skills in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
Location: One of the most renowned hotels in London
Salary: £36,000 per year + Tronc + KPI-based Bonus Scheme
Job Type: Full-time, Permanent
Hours: 45 hours per week (flexible)
One of London's most iconic hotels, known for delivering exceptional guest experiences is looking for an enthusiastic F&B Assistant Manager to join the team and help them to maintain their reputation for excellence.
Key Responsibilities:
- Manage a 100-seat cocktail bar and an 80-seat fine dining restaurant, ensuring smooth operations at all times.
- Organize and oversee events, from intimate gatherings to large corporate meetings and weddings (up to 250 people).
- Deputize for the F&B Manager during their absence, taking charge of the daily F&B operations.
- Ensure all customer complaints are resolved efficiently and courteously, maintaining the highest standards of service.
- Monitor guest satisfaction, using reputation tools like Tripadvisor to track feedback and focus on continuous improvement.
- Work closely with other departments to ensure seamless event execution.
- Ensure accurate accident reporting and compliance with health and safety standards.
- Monitor and adhere to the budget for Food, Beverage, and Payroll, liaising with the Finance department for forecasting.
- Assist with monthly inventory checks to ensure accurate stock records (including FOH supplies like napkins, straws, and more).
- Oversee petty cash handling and ensure proper documentation.
- Track waste, breakages, and spillages to maintain cost control.
- Ensure proper cash and credit card handling procedures are followed, reporting any issues to the F&B Manager.
The Ideal Candidate:
- 1+ years of experience as an F&B Assistant Manager, ideally within a 4 or 5-star hotel with a busy F&B operation.
- Strong knowledge of Food Hygiene and Health & Safety legislation.
- A good understanding of food and wine.
- Excellent organizational and problem-solving skills.
- Passionate about delivering exceptional customer service and maintaining high standards.
F&B Assistant Manager employer: Hamilton Mayday
Contact Detail:
Hamilton Mayday Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at renowned hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! If you can, visit the hotel and check out the vibe. Dress smartly and be ready to chat with staff. You never know when an opportunity might pop up, and first impressions count!
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Send a friendly email to the hiring manager expressing your interest in the F&B Assistant Manager role. Highlight your experience and passion for exceptional service.
✨Tip Number 4
Keep your skills sharp! Consider taking a quick online course on food hygiene or customer service. It shows you're committed to continuous improvement and can give you an edge over other candidates.
We think you need these skills to ace F&B Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the F&B Assistant Manager role. Highlight your previous experience in managing food and beverage operations, and don’t forget to mention any relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional customer service and how you can contribute to maintaining the hotel's reputation for excellence. Keep it engaging and personal.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've effectively resolved customer complaints or improved service standards in past roles. This will show us that you're proactive and ready to tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at one of London’s iconic hotels!
How to prepare for a job interview at Hamilton Mayday
✨Know Your Venue
Before the interview, do your homework on the hotel. Familiarise yourself with its history, values, and any recent news. This will not only show your enthusiasm but also help you tailor your answers to align with their mission of delivering exceptional guest experiences.
✨Showcase Your Experience
Be ready to discuss your previous roles in detail, especially your experience managing F&B operations. Highlight specific examples where you've successfully handled events or resolved customer complaints, as this will demonstrate your capability to take charge during the F&B Manager's absence.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you've tackled challenges in past positions. Whether it's managing a busy service or dealing with unexpected issues during an event, showcasing your problem-solving skills will reassure them that you're equipped to maintain high standards under pressure.
✨Understand Financials
Brush up on your knowledge of budget management and stock control. Be prepared to discuss how you've monitored budgets and conducted inventory checks in the past. This will show that you understand the financial side of the role and can contribute to cost control effectively.
