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- Tasks: Engage customers, provide expert advice, and create unforgettable experiences in our luxury showroom.
- Company: Hamilton & Inches, Scotland's premier destination for fine jewellery and luxury watches.
- Benefits: Competitive salary, training opportunities, and a chance to work with a passionate team.
- Why this job: Join a heritage brand and make a real impact in luxury retail.
- Qualifications: Experience in customer service and sales, preferably in luxury retail.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Since 1866, Hamilton & Inches has been Scotland’s premier destination for fine jewellery, luxury watches and hand-crafted silver. Based in the heart of the Scottish capital, we have maintained our jewellery & silver workshops since our inception and have held a Royal Warrant as silversmiths for more than 120 years. To this day, we proudly continue to curate a range of fine jewellery, designed and made from our own artisan team and workshops.
Hamilton & Inches Sales Consultants hold the vital position in the heart of our showroom. Embodying the brand in every customer interaction, offering expert advice, and creating unforgettable experiences. This role is deserving of someone with passion, and experience of delivering an exceptional sales performance and customer service in a retail environment.
The Role- Continually develop brand and product knowledge and convey this to customers with pride and enthusiasm.
- Drive customer retention through building lasting relationships with customers, and continually look to attract new customers by responding to customer enquiries effectively and efficiently.
- Provide exceptional customer service and experience in our Edinburgh showroom.
- Strive to drive sales, achieving or exceeding sales targets.
- Support in maintaining excellent presentation of our showroom.
- Attend training courses and continually develop product knowledge. Completion of key brands or partners accreditation courses is mandatory.
- Communicate and work effectively alongside the wider Hamilton & Inches team.
- Support and take responsibility for day-to-day stock handling and watch/jewellery counts.
- Maintain Hamilton & Inches standards in our Showroom and follow a safe working environment by ensuring all Health and Safety policies and procedures are adhered to.
- Watch and/or jewellery industry qualifications preferred but not essential.
- Proven track record of delivering exceptional customer service and experiences, preferably in a luxury retail environment.
- Proven track record in achieving sales targets.
- Excellent written and verbal communication skills.
- Well organised, strong administration skills and has an eye for detail.
- Ability to quickly build trust and rapport with clients and wider team members.
- Able to work as part of a team but also work under own initiative.
- Proficiency in Point of Sales (POS) and CRM systems and Microsoft Office/Outlook/e-mail.
Sales Consultant employer: Hamilton & Inches
Contact Detail:
Hamilton & Inches Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the brand inside out! Dive into Hamilton & Inches' history, products, and values. When you walk into that interview, your passion for their heritage will shine through and impress the hiring team.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. Show them how you can create unforgettable experiences for customers, just like Hamilton & Inches does.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hamilton & Inches family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about the opportunity to work with fine jewellery and luxury watches. Share a bit about why this industry matters to you!
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service, especially in luxury environments. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Use bullet points if it helps convey your skills and experiences more effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Hamilton & Inches family!
How to prepare for a job interview at Hamilton & Inches
✨Know Your Products Inside Out
Before the interview, dive deep into Hamilton & Inches' range of jewellery and watches. Familiarise yourself with their unique features, craftsmanship, and history. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you built relationships with clients and handled challenging situations. This will demonstrate your ability to embody the brand and create unforgettable experiences for customers.
✨Dress the Part
Since you're applying for a luxury retail position, make sure to dress smartly for the interview. Your appearance should reflect the high standards of Hamilton & Inches. A polished look will help convey your professionalism and respect for the brand.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team dynamics, training opportunities, or how they measure success in sales. This shows your interest in the role and helps you understand if it's the right fit for you.
