At a Glance
- Tasks: Engage customers with expert advice and create unforgettable experiences in luxury retail.
- Company: Hamilton & Inches, Scotland’s premier destination for fine jewellery and luxury watches.
- Benefits: Home working flexibility, competitive salary, and opportunities for professional development.
- Other info: Dynamic team environment with a focus on personal growth and development.
- Why this job: Join a heritage brand and make a real impact in the luxury retail space.
- Qualifications: Experience in luxury retail and exceptional customer service skills required.
The predicted salary is between 25000 - 35000 € per year.
Since 1866, Hamilton & Inches has been Scotland’s premier destination for fine jewellery, luxury watches and hand-crafted silver. Based in the heart of the Scottish capital, we have maintained our jewellery & silver workshops since our inception and have held a Royal Warrant as silversmiths for more than 120 years. To this day, we proudly continue to curate a range of fine jewellery, designed and made from our own artisan team and workshops. Anchored by our heritage, we continue to invest in our future and our team and are now looking for a Sales Consultant to join us.
Hamilton & Inches Sales Consultants hold the vital position in the heart of our showroom. Embodying the brand in every customer interaction, offering expert advice, and creating unforgettable experiences. This role is deserving of someone with passion, and experience of delivering an exceptional sales performance and customer service in a retail environment.
The Role
- Continually develop brand and product knowledge and convey this to customers with pride and enthusiasm.
- Drive customer retention through building lasting relationships with customers, and continually look to attract new customers by responding to customer enquiries effectively and efficiently.
- Provide exceptional customer service and experience in our Edinburgh showroom.
- Strive to drive sales, achieving or exceeding sales targets.
- Support in maintaining excellent presentation of our showroom.
- Attend training courses and continually develop product knowledge. Completion of key brands or partners accreditation courses is mandatory.
- Communicate and work effectively alongside the wider Hamilton & Inches team.
- Support and take responsibility for day-to-day stock handling and watch/jewellery counts.
- Maintain Hamilton & Inches standards in our Showroom and follow a safe working environment by ensuring all Health and Safety policies and procedures are adhered to.
The Candidate
- Watch and/or jewellery industry qualifications preferred.
- Experience in the watch and/or jewellery industry essential.
- Proven track record of delivering exceptional customer service and experiences, preferably in a luxury retail environment.
- Proven track record in achieving sales targets.
- Excellent written and verbal communication skills.
- Well organised, strong administration skills and has an eye for detail.
- Ability to quickly build trust and rapport with clients and wider team members.
- Able to work as part of a team but also work under own initiative.
- Proficiency in Point of Sales (POS) and CRM systems and Microsoft Office/Outlook/e-mail.
Sales Representative - Home Working in Edinburgh employer: Hamilton & Inches
Hamilton & Inches is an exceptional employer, offering a unique opportunity to work in the heart of Edinburgh's luxury retail scene. With a rich heritage and commitment to employee development, we provide comprehensive training and growth opportunities, fostering a collaborative and supportive work culture. Join us to be part of a passionate team dedicated to delivering unforgettable customer experiences while enjoying the benefits of working for a prestigious brand with a Royal Warrant.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Representative - Home Working in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research Hamilton & Inches, their products, and their history. This will help you connect with the brand during interviews and show your genuine interest.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 3
Practice your pitch! Prepare a short introduction about yourself that highlights your experience in luxury retail and customer service. Make it engaging and memorable, just like the experiences you aim to create for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hamilton & Inches team.
We think you need these skills to ace Sales Representative - Home Working in Edinburgh
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the jewellery and watch industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional customer experiences.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in luxury retail. We love seeing how your background aligns with our values and the role of a Sales Consultant at Hamilton & Inches.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps to break down your achievements!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hamilton & Inches
✨Know Your Products Inside Out
Before the interview, dive deep into Hamilton & Inches' product range. Familiarise yourself with their fine jewellery, luxury watches, and silver craftsmanship. Being able to discuss specific pieces and their unique features will show your passion and knowledge, which is crucial for a Sales Consultant role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you built relationships with clients and handled challenging situations. This will demonstrate your ability to create unforgettable experiences for customers, which is key in this role.
✨Demonstrate Your Sales Achievements
Be ready to talk about your sales targets and how you've consistently met or exceeded them in previous roles. Use specific numbers or percentages to quantify your success. This will help the interviewers see that you have a proven track record in driving sales, which is essential for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and training opportunities. This shows your genuine interest in the role and helps you assess if Hamilton & Inches is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
