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- Tasks: Deliver exceptional customer service and drive sales in our luxury showroom.
- Company: Hamilton & Inches, Scotland's premier destination for fine jewellery and luxury watches.
- Benefits: Competitive salary, training opportunities, and a chance to work with luxury products.
- Why this job: Join a passionate team and create unforgettable experiences for customers.
- Qualifications: Experience in retail and a passion for luxury products are essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Since 1866, Hamilton & Inches has been Scotland's premier destination for fine jewellery, luxury watches and hand-crafted silver. Based in the heart of the Scottish capital, we have maintained our jewellery and silver workshops since our inception and have held a Royal Warrant as silversmiths for more than 120 years. To this day, we proudly continue to curate a range of fine jewellery, designed and made from our own artisan team and workshops.
Hamilton & Inches Sales Consultants hold the vital position in the heart of our showroom. Embodying the brand in every customer interaction, offering expert advice, and creating unforgettable experiences. This role is deserving of someone with passion and experience of delivering an exceptional sales performance and customer service in a retail environment.
The Role
- Continually develop brand and product knowledge and convey this to customers with pride and enthusiasm.
- Drive customer retention through building lasting relationships with customers, and continually look to attract new customers by responding to customer enquiries effectively and efficiently.
- Provide exceptional customer service and experience in our Edinburgh showroom.
- Strive to drive sales, achieving or exceeding sales targets.
- Support in maintaining excellent presentation of our showroom.
- Attend training courses and continually develop product knowledge. Completion of key brands or partners accreditation courses is mandatory.
- Communicate and work effectively alongside the wider Hamilton & Inches team.
- Support and take responsibility for day-to-day stock handling and watch/jewellery counts.
- Maintain Hamilton & Inches standards in our Showroom and follow a safe working environment by ensuring all Health and Safety policies and procedures are adhered to.
The Candidate
- Watch and/or jewellery industry qualifications preferred but not essential.
- Proven track record of delivering exceptional customer service and experiences, preferably in a luxury retail environment.
- Proven track record in achieving sales targets.
- Excellent written and verbal communication skills.
- Well organised, strong administration skills and has an eye for detail.
- Ability to quickly build trust and rapport with clients and wider team members.
- Able to work as part of a team but also work under own initiative.
- Proficiency in Point of Sales (POS) and CRM systems and Microsoft Office/Outlook/e-mail.
Sales Consultant in Edinburgh employer: Hamilton & Inches
Contact Detail:
Hamilton & Inches Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Edinburgh
✨Tip Number 1
Get to know the brand inside out! Dive into Hamilton & Inches' history, products, and values. When you walk into that showroom, your passion and knowledge will shine through, making it easier to connect with customers.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to hone your ability to build rapport quickly. Remember, it's all about creating unforgettable experiences for customers, so show them your enthusiasm!
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Hamilton & Inches team!
We think you need these skills to ace Sales Consultant in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer service and creating unforgettable experiences for our clients.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in luxury retail. We love seeing how your background aligns with our values and the specific skills we’re looking for in a Sales Consultant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Hamilton & Inches family!
How to prepare for a job interview at Hamilton & Inches
✨Know Your Products Inside Out
Before your interview, dive deep into Hamilton & Inches' range of jewellery and watches. Familiarise yourself with their history, craftsmanship, and unique selling points. This knowledge will not only impress the interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you built relationships with clients and handled challenging situations. This will demonstrate your ability to embody the brand and create unforgettable experiences for customers.
✨Dress to Impress
Given the luxury nature of the role, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the brand's values and the importance of presentation in a retail environment. It’s all about making a great first impression!
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and training opportunities. This shows your enthusiasm for the role and helps you gauge if Hamilton & Inches is the right fit for you. Plus, it keeps the conversation engaging!
