At a Glance
- Tasks: Engage customers with expert advice and create unforgettable experiences in our luxury showroom.
- Company: Hamilton & Inches, Scotland’s premier destination for fine jewellery and luxury watches.
- Benefits: Competitive salary, training opportunities, and a chance to work in a prestigious environment.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Join a passionate team and make a real impact in the luxury retail industry.
- Qualifications: Experience in luxury retail and exceptional customer service skills are essential.
The predicted salary is between 25000 - 35000 € per year.
Since 1866, Hamilton & Inches has been Scotland’s premier destination for fine jewellery, luxury watches and hand-crafted silver. Based in the heart of the Scottish capital, we have maintained our jewellery & silver workshops since our inception and have held a Royal Warrant as silversmiths for more than 120 years. To this day, we proudly continue to curate a range of fine jewellery, designed and made from our own artisan team and workshops. Anchored by our heritage, we continue to invest in our future and our team and are now looking for a Sales Consultant to join us.
Hamilton & Inches Sales Consultants hold the vital position in the heart of our showroom. Embodying the brand in every customer interaction, offering expert advice, and creating unforgettable experiences. This role is deserving of someone with passion, and experience of delivering an exceptional sales performance and customer service in a retail environment.
The Role
- Continually develop brand and product knowledge and convey this to customers with pride and enthusiasm.
- Drive customer retention through building lasting relationships with customers, and continually look to attract new customers by responding to customer enquiries effectively and efficiently.
- Provide exceptional customer service and experience in our Edinburgh showroom.
- Strive to drive sales, achieving or exceeding sales targets.
- Support in maintaining excellent presentation of our showroom.
- Attend training courses and continually develop product knowledge. Completion of key brands or partners accreditation courses is mandatory.
- Communicate and work effectively alongside the wider Hamilton & Inches team.
- Support and take responsibility for day-to-day stock handling and watch/jewellery counts.
- Maintain Hamilton & Inches standards in our Showroom and follow a safe working environment by ensuring all Health and Safety policies and procedures are adhered to.
The Candidate
- Watch and/or jewellery industry qualifications preferred.
- Experience in the watch and/or jewellery industry essential.
- Proven track record of delivering exceptional customer service and experiences, preferably in a luxury retail environment.
- Proven track record in achieving sales targets.
- Excellent written and verbal communication skills.
- Well organised, strong administration skills and has an eye for detail.
- Ability to quickly build trust and rapport with clients and wider team members.
- Able to work as part of a team but also work under own initiative.
- Proficiency in Point of Sales (POS) and CRM systems and Microsoft Office/Outlook/e-mail.
Home Working Sales Agent in Edinburgh employer: Hamilton & Inches
Hamilton & Inches is an exceptional employer, offering a unique opportunity to work in the heart of Edinburgh's luxury retail scene. With a rich heritage and commitment to employee development, we provide our Sales Consultants with ongoing training and support, fostering a collaborative and passionate work culture that values exceptional customer service and sales performance. Join us to be part of a prestigious brand that not only cherishes its history but also invests in the future of its team.
StudySmarter Expert Advice🤫
We think this is how you could land Home Working Sales Agent in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research Hamilton & Inches, their products, and their history. This will help you connect with the brand during interviews and show your genuine interest.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a piece of jewellery or a luxury watch. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hamilton & Inches team.
We think you need these skills to ace Home Working Sales Agent in Edinburgh
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the jewellery and watch industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional customer experiences.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in luxury retail. We love seeing how your background aligns with our values and the specific skills we’re looking for in a Sales Consultant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and free of jargon. This will help us understand your qualifications and experience quickly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Hamilton & Inches team!
How to prepare for a job interview at Hamilton & Inches
✨Know Your Stuff
Make sure you brush up on Hamilton & Inches' history, products, and values. Being able to discuss their fine jewellery and luxury watches with enthusiasm will show that you're genuinely interested in the brand.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Think about specific targets you've met or exceeded and how you built relationships with customers to enhance their experience.
✨Demonstrate Customer Service Excellence
Be ready to share stories that highlight your exceptional customer service skills. Think about times when you went above and beyond for a customer and how that created a memorable experience.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows that you're not just interested in the job, but also in how you can contribute to the team and grow within the company.
