At a Glance
- Tasks: Engage customers with expert advice and create unforgettable experiences in our luxury showroom.
- Company: Hamilton & Inches, Scotland’s premier destination for fine jewellery and luxury watches.
- Benefits: Competitive salary, training opportunities, and a chance to work with a prestigious brand.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact in the luxury retail industry.
- Qualifications: Experience in luxury retail and exceptional customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Since 1866, Hamilton & Inches has been Scotland’s premier destination for fine jewellery, luxury watches and hand-crafted silver. Based in the heart of the Scottish capital, we have maintained our jewellery & silver workshops since our inception and have held a Royal Warrant as silversmiths for more than 120 years. To this day, we proudly continue to curate a range of fine jewellery, designed and made from our own artisan team and workshops. Anchored by our heritage, we continue to invest in our future and our team and are now looking for a Sales Consultant to join us.
Hamilton & Inches Sales Consultants hold the vital position in the heart of our showroom. Embodying the brand in every customer interaction, offering expert advice, and creating unforgettable experiences. This role is deserving of someone with passion, and experience of delivering an exceptional sales performance and customer service in a retail environment.
The Role
- Continually develop brand and product knowledge and convey this to customers with pride and enthusiasm.
- Drive customer retention through building lasting relationships with customers, and continually look to attract new customers by responding to customer enquiries effectively and efficiently.
- Provide exceptional customer service and experience in our Edinburgh showroom.
- Strive to drive sales, achieving or exceeding sales targets.
- Support in maintaining excellent presentation of our showroom.
- Attend training courses and continually develop product knowledge. Completion of key brands or partners accreditation courses is mandatory.
- Communicate and work effectively alongside the wider Hamilton & Inches team.
- Support and take responsibility for day-to-day stock handling and watch/jewellery counts.
- Maintain Hamilton & Inches standards in our Showroom and follow a safe working environment by ensuring all Health and Safety policies and procedures are adhered to.
The Candidate
- Watch and/or jewellery industry qualifications preferred.
- Experience in the watch and/or jewellery industry essential.
- Proven track record of delivering exceptional customer service and experiences, preferably in a luxury retail environment.
- Proven track record in achieving sales targets.
- Excellent written and verbal communication skills.
- Well organised, strong administration skills and has an eye for detail.
- Ability to quickly build trust and rapport with clients and wider team members.
- Able to work as part of a team but also work under own initiative.
- Proficiency in Point of Sales (POS) and CRM systems and Microsoft Office/Outlook/e-mail.
Home Based Sales Agent in Edinburgh employer: Hamilton & Inches
Hamilton & Inches is an exceptional employer, offering a unique opportunity to work in the heart of Edinburgh's luxury retail scene. With a rich heritage and commitment to employee development, we provide our Sales Consultants with extensive training and growth opportunities, fostering a collaborative and supportive work culture that values passion and excellence in customer service. Join us to be part of a prestigious brand that not only cherishes its history but also invests in the future of its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Home Based Sales Agent in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research Hamilton & Inches, their products, and their history. This will help you connect with the brand during interviews and show your genuine interest.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a piece of jewellery or a luxury watch. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hamilton & Inches team.
We think you need these skills to ace Home Based Sales Agent in Edinburgh
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for jewellery and customer service shine through. We want to see that you’re excited about the role and the brand, so don’t hold back on sharing why you love what we do!
Tailor Your CV:Make sure your CV is tailored to the Sales Consultant position. Highlight your experience in luxury retail and any relevant qualifications in the watch or jewellery industry. We’re looking for specifics that show you’re the perfect fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us your story. Use it to explain how your skills and experiences align with our values and the role. Keep it engaging and personal – we want to get to know you beyond just your CV!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Hamilton & Inches family!
How to prepare for a job interview at Hamilton & Inches
✨Know Your Products Inside Out
Before the interview, dive deep into Hamilton & Inches' product range. Familiarise yourself with their fine jewellery, luxury watches, and silver craftsmanship. Being able to discuss specific pieces and their unique features will show your passion and knowledge, which is crucial for a Sales Consultant role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you built relationships with clients and handled challenging situations. This will demonstrate your ability to create unforgettable experiences, which is key for this position.
✨Demonstrate Your Sales Achievements
Be ready to talk about your sales targets and how you've consistently met or exceeded them in previous roles. Use specific numbers or percentages to quantify your success. This will help convey your capability to drive sales at Hamilton & Inches.
✨Embody the Brand's Values
Research Hamilton & Inches' heritage and values, and think about how you can embody these in your role. During the interview, express your enthusiasm for the brand and how you can contribute to maintaining its prestigious reputation in the luxury market.
