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For Companies At a Glance
- Tasks: Engage customers with expert advice and create unforgettable experiences in luxury retail.
- Company: Hamilton & Inches, Scotland's premier destination for fine jewellery and luxury watches.
- Benefits: Competitive salary, training opportunities, and a chance to work with a prestigious brand.
- Why this job: Join a passionate team and make a real impact in the luxury retail world.
- Qualifications: Experience in customer service and sales, preferably in luxury retail.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Since 1866, Hamilton & Inches has been Scotland’s premier destination for fine jewellery, luxury watches and hand-crafted silver. Based in the heart of the Scottish capital, we have maintained our jewellery & silver workshops since our inception and have held a Royal Warrant as silversmiths for more than 120 years. To this day, we proudly continue to curate a range of fine jewellery, designed and made from our own artisan team and workshops. Anchored by our heritage, we continue to invest in our future and our team and are now looking for a Sales Consultant to join us.
Hamilton & Inches Sales Consultants hold the vital position in the heart of our showroom. Embodying the brand in every customer interaction, offering expert advice, and creating unforgettable experiences. This role is deserving of someone with passion and experience of delivering an exceptional sales performance and customer service in a retail environment.
The Role
- Continually develop brand and product knowledge and convey this to customers with pride and enthusiasm.
- Drive customer retention through building lasting relationships with customers, and continually look to attract new customers by responding to customer enquiries effectively and efficiently.
- Provide exceptional customer service and experience in our Edinburgh showroom.
- Strive to drive sales, achieving or exceeding sales targets.
- Support in maintaining excellent presentation of our showroom.
- Attend training courses and continually develop product knowledge. Completion of key brands or partners accreditation courses is mandatory.
- Communicate and work effectively alongside the wider Hamilton & Inches team.
- Support and take responsibility for day-to-day stock handling and watch/jewellery counts.
- Maintain Hamilton & Inches standards in our Showroom and follow a safe working environment by ensuring all Health and Safety policies and procedures are adhered to.
The Candidate
- Watch and/or jewellery industry qualifications preferred but not essential.
- Proven track record of delivering exceptional customer service and experiences, preferably in a luxury retail environment.
- Proven track record in achieving sales targets.
- Excellent written and verbal communication skills.
- Well organised, strong administration skills and has an eye for detail.
- Ability to quickly build trust and rapport with clients and wider team members.
- Able to work as part of a team but also work under own initiative.
- Proficiency in Point of Sales (POS) and CRM systems and Microsoft Office/Outlook/e-mail.
Field Sales Advisor - Based From Home in Edinburgh employer: Hamilton & Inches
Contact Detail:
Hamilton & Inches Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Advisor - Based From Home in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research Hamilton & Inches, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you can convey your experience in delivering exceptional customer service and achieving sales targets. Be ready to share specific examples that highlight your skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Hamilton & Inches family.
We think you need these skills to ace Field Sales Advisor - Based From Home in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer service and creating unforgettable experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in luxury retail. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. This will show us that you have strong written communication skills!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hamilton & Inches
✨Know Your Stuff
Make sure you brush up on Hamilton & Inches' history, products, and values. Being able to discuss their fine jewellery and luxury watches with enthusiasm will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare specific examples of how you've achieved sales targets in the past. Think about times when you built strong customer relationships or provided exceptional service. This will demonstrate your ability to drive sales and create unforgettable experiences.
✨Practice Your Communication
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experience and answering common interview questions.
✨Dress to Impress
As you're applying for a position in luxury retail, make sure to dress smartly for the interview. Your appearance should reflect the high standards of Hamilton & Inches, so opt for professional attire that aligns with their brand image.
