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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: Hamilton & Inches, Scotland’s premier destination for fine jewellery and luxury watches.
- Benefits: Home-based role with opportunities for training and development.
- Why this job: Join a prestigious brand and create unforgettable experiences for customers.
- Qualifications: Experience in luxury retail and strong communication skills preferred.
- Other info: Dynamic team environment with a focus on personal growth and customer relationships.
The predicted salary is between 28800 - 43200 £ per year.
Since 1866, Hamilton & Inches has been Scotland’s premier destination for fine jewellery, luxury watches and hand-crafted silver. Based in the heart of the Scottish capital, we have maintained our jewellery & silver workshops since our inception and have held a Royal Warrant as silversmiths for more than 120 years. To this day, we proudly continue to curate a range of fine jewellery, designed and made from our own artisan team and workshops.
Hamilton & Inches Sales Consultants hold the vital position in the heart of our showroom. Embodying the brand in every customer interaction, offering expert advice, and creating unforgettable experiences. This role is deserving of someone with passion and experience of delivering an exceptional sales performance and customer service in a retail environment.
The Role
- Continually develop brand and product knowledge and convey this to customers with pride and enthusiasm.
- Drive customer retention through building lasting relationships with customers, and continually look to attract new customers by responding to customer enquiries effectively and efficiently.
- Provide exceptional customer service and experience in our Edinburgh showroom.
- Strive to drive sales, achieving or exceeding sales targets.
- Support in maintaining excellent presentation of our showroom.
- Attend training courses and continually develop product knowledge. Completion of key brands or partners accreditation courses is mandatory.
- Communicate and work effectively alongside the wider Hamilton & Inches team.
- Support and take responsibility for day-to-day stock handling and watch/jewellery counts.
- Maintain Hamilton & Inches standards in our Showroom and follow a safe working environment by ensuring all Health and Safety policies and procedures are adhered to.
The Candidate
- Watch and/or jewellery industry qualifications preferred but not essential.
- Proven track record of delivering exceptional customer service and experiences, preferably in a luxury retail environment.
- Proven track record in achieving sales targets.
- Excellent written and verbal communication skills.
- Well organised, strong administration skills and has an eye for detail.
- Ability to quickly build trust and rapport with clients and wider team members.
- Able to work as part of a team but also work under own initiative.
- Proficiency in Point of Sales (POS) and CRM systems and Microsoft Office/Outlook/e-mail.
Commercial Administrator - Home based in Edinburgh employer: Hamilton & Inches
Contact Detail:
Hamilton & Inches Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Administrator - Home based in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research Hamilton & Inches, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in luxury retail and how you've delivered exceptional customer service. Use specific examples that highlight your skills and achievements to make a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the Hamilton & Inches family. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace Commercial Administrator - Home based in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer service and your love for the luxury retail environment.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in sales and customer service. We’re looking for specific examples that demonstrate your ability to achieve targets and build relationships with clients.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hamilton & Inches
✨Know Your Stuff
Make sure you brush up on Hamilton & Inches' history, products, and values. Being able to discuss their fine jewellery and luxury watches with enthusiasm will show that you're genuinely interested in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you built relationships with customers and how you handled any challenges. This will demonstrate your ability to embody the brand in every interaction.
✨Dress to Impress
Since this is a luxury retail position, your appearance matters. Dress smartly and professionally for the interview to reflect the high standards of Hamilton & Inches. It shows respect for the brand and the role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or training opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.
