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For Companies At a Glance
- Tasks: Engage customers with expert advice and create unforgettable experiences in our luxury showroom.
- Company: Hamilton & Inches, Scotland's premier destination for fine jewellery and luxury watches.
- Benefits: Competitive salary, training opportunities, and a chance to work with a prestigious brand.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact in the luxury retail industry.
- Qualifications: Experience in customer service and sales, preferably in luxury retail.
The predicted salary is between 25000 - 35000 £ per year.
Since 1866, Hamilton & Inches has been Scotland’s premier destination for fine jewellery, luxury watches and hand-crafted silver. Based in the heart of the Scottish capital, we have maintained our jewellery and silver workshops since our inception and have held a Royal Warrant as silversmiths for more than 120 years. To this day, we proudly continue to curate a range of fine jewellery, designed and made from our own artisan team and workshops.
Hamilton & Inches Sales Consultants hold the vital position in the heart of our showroom. Embodying the brand in every customer interaction, offering expert advice, and creating unforgettable experiences. This role is deserving of someone with passion and experience of delivering an exceptional sales performance and customer service in a retail environment.
The Role
- Continually develop brand and product knowledge and convey this to customers with pride and enthusiasm.
- Drive customer retention through building lasting relationships with customers, and continually look to attract new customers by responding to customer enquiries effectively and efficiently.
- Provide exceptional customer service and experience in our Edinburgh showroom.
- Strive to drive sales, achieving or exceeding sales targets.
- Support in maintaining excellent presentation of our showroom.
- Attend training courses and continually develop product knowledge. Completion of key brands or partners accreditation courses is mandatory.
- Communicate and work effectively alongside the wider Hamilton & Inches team.
- Support and take responsibility for day-to-day stock handling and watch/jewellery counts.
- Maintain Hamilton & Inches standards in our Showroom and follow a safe working environment by ensuring all Health and Safety policies and procedures are adhered to.
The Candidate
- Watch and/or jewellery industry qualifications preferred but not essential.
- Proven track record of delivering exceptional customer service and experiences, preferably in a luxury retail environment.
- Proven track record in achieving sales targets.
- Excellent written and verbal communication skills.
- Well organised, strong administration skills and has an eye for detail.
- Ability to quickly build trust and rapport with clients and wider team members.
- Able to work as part of a team but also work under own initiative.
- Proficiency in Point of Sales (POS) and CRM systems and Microsoft Office/Outlook/e-mail.
Sales Consultant employer: Hamilton & Inches
Contact Detail:
Hamilton & Inches Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hamilton & Inches' history and products. This will not only impress them but also help you connect with customers authentically.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Show how you can create unforgettable experiences for customers and drive those sales targets.
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might just land you that interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hamilton & Inches team.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about delivering exceptional customer service and creating unforgettable experiences for our clients.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in luxury retail. We love seeing how your background aligns with our values and the specific skills we’re looking for in a Sales Consultant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Hamilton & Inches team!
How to prepare for a job interview at Hamilton & Inches
✨Know Your Products Inside Out
Before the interview, dive deep into Hamilton & Inches' range of jewellery and watches. Familiarise yourself with their unique features, craftsmanship, and history. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you built relationships with clients and resolved any issues. This will demonstrate your ability to embody the brand and create unforgettable experiences for customers.
✨Practice Your Sales Techniques
Brush up on your sales strategies and be ready to discuss how you've achieved or exceeded sales targets in previous roles. Consider role-playing scenarios where you can showcase your ability to engage customers and drive sales effectively.
✨Be Ready to Discuss Teamwork
Hamilton & Inches values collaboration, so be prepared to talk about your experience working in a team. Share specific instances where you contributed to a team's success and how you communicate effectively with colleagues to maintain high standards in a retail environment.