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- Tasks: Deliver exceptional customer service and drive sales in our luxury showroom.
- Company: Hamilton & Inches, Scotland's premier destination for fine jewellery and luxury watches.
- Benefits: Join a prestigious brand with opportunities for training and career growth.
- Other info: Dynamic team environment with a focus on personal development.
- Why this job: Be part of a heritage brand and create unforgettable experiences for customers.
- Qualifications: Experience in retail and a passion for luxury products are essential.
The predicted salary is between 25000 - 35000 £ per year.
Since 1866, Hamilton & Inches has been Scotland’s premier destination for fine jewellery, luxury watches and hand-crafted silver. Based in the heart of the Scottish capital, we have maintained our jewellery and silver workshops since our inception and have held a Royal Warrant as silversmiths for more than 120 years. To this day, we proudly continue to curate a range of fine jewellery, designed and made from our own artisan team and workshops. Anchored by our heritage, we continue to invest in our future and our team and are now looking for a Sales Consultant to join us.
Hamilton & Inches Sales Consultants hold the vital position in the heart of our showroom. Embodying the brand in every customer interaction, offering expert advice, and creating unforgettable experiences. This role is deserving of someone with passion and experience of delivering an exceptional sales performance and customer service in a retail environment.
The Role
- Continually develop brand and product knowledge and convey this to customers with pride and enthusiasm.
- Drive customer retention through building lasting relationships with customers, and continually look to attract new customers by responding to customer enquiries effectively and efficiently.
- Provide exceptional customer service and experience in our Edinburgh showroom.
- Strive to drive sales, achieving or exceeding sales targets.
- Support in maintaining excellent presentation of our showroom.
- Attend training courses and continually develop product knowledge. Completion of key brands or partners accreditation courses is mandatory.
- Communicate and work effectively alongside the wider Hamilton & Inches team.
- Support and take responsibility for day-to-day stock handling and watch/jewellery counts.
- Maintain Hamilton & Inches standards in our Showroom and follow a safe working environment by ensuring all Health and Safety policies and procedures are adhered to.
The Candidate
- Watch and/or jewellery industry qualifications preferred but not essential.
- Proven track record of delivering exceptional customer service and experiences, preferably in a luxury retail environment.
- Proven track record in achieving sales targets.
- Excellent written and verbal communication skills.
- Well organised, strong administration skills and has an eye for detail.
- Ability to quickly build trust and rapport with clients and wider team members.
- Able to work as part of a team but also work under own initiative.
- Proficiency in Point of Sales (POS) and CRM systems and Microsoft Office/Outlook/e-mail.
Sales Consultant in Edinburgh employer: Hamilton & Inches
Contact Detail:
Hamilton & Inches Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Edinburgh
✨Tip Number 1
Get to know the brand inside out! Dive into Hamilton & Inches' history, products, and values. When you walk into that showroom, you want to be able to chat about their fine jewellery and luxury watches like a pro.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to nail those customer interactions. Remember, it’s all about building relationships and making customers feel special—show them you care!
✨Tip Number 3
Show off your sales achievements! Be ready to share specific examples of how you've smashed sales targets in the past. Numbers speak volumes, so let them know you’re a sales superstar!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Consultant in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about delivering exceptional customer service and creating unforgettable experiences for our clients.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in luxury retail. We love seeing how your background aligns with our values and the specific skills we’re looking for in a Sales Consultant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and free of jargon. This will help us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Hamilton & Inches team!
How to prepare for a job interview at Hamilton & Inches
✨Know Your Products Inside Out
Before the interview, dive deep into Hamilton & Inches' product range. Familiarise yourself with their fine jewellery, luxury watches, and silver craftsmanship. Being able to discuss specific pieces and their unique features will show your passion and commitment to the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you built relationships with clients and handled challenging situations. This will demonstrate your ability to create unforgettable experiences for customers.
✨Demonstrate Your Sales Acumen
Be ready to discuss your track record in achieving sales targets. Share specific metrics or achievements that highlight your success in a retail environment. This will help convey your capability to drive sales and contribute to the team’s goals.
✨Emphasise Teamwork and Communication
Hamilton & Inches values effective communication and teamwork. Prepare to discuss how you've collaborated with colleagues in the past and how you can contribute to a positive team dynamic. Highlighting your ability to build trust and rapport will set you apart.