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- Tasks: Deliver exceptional customer service and manage inquiries across multiple channels.
- Company: Exciting online fashion retailer based in Scotland.
- Benefits: Full training, career advancement opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in luxury e-commerce.
- Qualifications: Warm, professional attitude and reliable team player.
- Other info: Monday to Friday role with occasional Saturday shifts.
The predicted salary is between 30000 - 42000 £ per year.
An online fashion retailer in Scotland is seeking a Customer Experience Executive to deliver exceptional service to customers via multiple channels. This hands-on role involves managing customer inquiries, resolving issues, and assisting with order processing.
The ideal candidate should be warm, professional, and a reliable team player. Full training is provided with clear pathways for career advancement within the company.
This role requires working Monday to Friday, with occasional Saturday shifts.
Premium Fashion CX Executive – Luxury E‑commerce in Glasgow employer: Hamilton Hunter
Contact Detail:
Hamilton Hunter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Fashion CX Executive – Luxury E‑commerce in Glasgow
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Show off your problem-solving abilities! Think of examples from your past experiences where you've successfully resolved customer issues. Be ready to share these stories during your interview to demonstrate your reliability and professionalism.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t hesitate – get your application in today!
We think you need these skills to ace Premium Fashion CX Executive – Luxury E‑commerce in Glasgow
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience or interests that connect you to the luxury e-commerce world. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Be Warm and Professional: Since this role is all about customer experience, make sure your application reflects a warm and professional tone. Use friendly language and show us that you can communicate effectively. Remember, we’re looking for someone who can create a positive vibe for our customers!
Highlight Your Team Spirit: We value teamwork here at StudySmarter, so don’t forget to mention your ability to work well with others. Share examples of how you've collaborated in past roles or projects. This will help us see that you’re a reliable team player who can contribute to our supportive environment.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application right away. Plus, it shows us that you’re proactive and ready to take the next step in your career with us!
How to prepare for a job interview at Hamilton Hunter
✨Know the Brand Inside Out
Before your interview, make sure you research the online fashion retailer thoroughly. Understand their values, target audience, and product range. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle inquiries and challenges in a professional manner.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you provide relevant answers and show that you value communication. You can even paraphrase the question back to the interviewer to confirm your understanding before answering.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific customer scenarios. Prepare for these by thinking through common issues in e-commerce and how you would resolve them. This will highlight your problem-solving skills and your ability to remain calm under pressure.
