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- Tasks: Deliver exceptional customer service and manage inquiries across multiple channels.
- Company: Exciting online fashion retailer based in Scotland.
- Benefits: Full training, career advancement opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in luxury e-commerce.
- Qualifications: Warm, professional attitude and reliable team player.
- Other info: Monday to Friday role with occasional Saturday shifts.
The predicted salary is between 30000 - 42000 £ per year.
An online fashion retailer in Scotland is seeking a Customer Experience Executive to deliver exceptional service to customers via multiple channels. This hands-on role involves managing customer inquiries, resolving issues, and assisting with order processing.
The ideal candidate should be warm, professional, and a reliable team player. Full training is provided with clear pathways for career advancement within the company.
This role requires working Monday to Friday, with occasional Saturday shifts.
Premium Fashion CX Executive – Luxury E‐commerce in Glasgow employer: Hamilton Hunter
Contact Detail:
Hamilton Hunter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Fashion CX Executive – Luxury E‐commerce in Glasgow
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and customer service approach. This will help us tailor our conversations during interviews and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help us feel more confident when handling inquiries and resolving issues, which is key for a Customer Experience Executive.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insider tips about the company culture and even lead to referrals, which can boost our chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new roles that pop up, making it easier for us to stay ahead in the job search.
We think you need these skills to ace Premium Fashion CX Executive – Luxury E‐commerce in Glasgow
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience or interests that connect you to the luxury e-commerce world. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Be Warm and Professional: Since this role is all about delivering exceptional customer service, make sure your application reflects a warm and professional tone. Use friendly language and show us that you can communicate effectively, as this will be key in your day-to-day interactions with customers.
Highlight Your Team Spirit: We’re looking for reliable team players, so don’t forget to mention your collaborative experiences! Share examples of how you've worked well with others in previous roles, as this will demonstrate that you can thrive in our supportive environment.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s super easy and ensures that we receive all your details without any hiccups. Plus, it shows us that you’re keen on joining our team!
How to prepare for a job interview at Hamilton Hunter
✨Know the Brand Inside Out
Before your interview, make sure you research the online fashion retailer thoroughly. Understand their values, target audience, and product range. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle inquiries and challenges in a professional manner.
✨Be Warm and Approachable
Since the role requires a warm and professional demeanor, practice your communication skills. Smile, maintain eye contact, and use a friendly tone during the interview. This will help convey that you’re a reliable team player who can connect with customers easily.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training process, career advancement opportunities, or how the team collaborates. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
