Operations Associate

Hamilton George is a full service care provider which means we are regulated by the Care Quality Commission (CQC). We take pride in our exceptional client service, carer matching and ongoing support for our clients. We don’t believe there is a one-size fits all approach to care and we work to provide a service that is designed around the needs of our clients and their family. Most importantly we believe that when care is provided at the highest standards, with a loved one put first, care is life-enhancing. Our dedicated and passionate team are vital to delivering this high quality service.

Here’s an opportunity to join a growing and passionate team with a great sense of fun. Hamilton George Care provides private client live-in care across the UK. Perfect for someone looking to get into care, or an early stage company! Based in our head office in Battersea.

We’re looking for an enthusiastic, motivated and organised individual to join our bustling office and primarily drive our carer recruitment. Our carer is vital to our luxury service, so we are looking for a self-starting and responsible person to take on our carer recruitment and ensure we continue to have the best carers in the UK.

Due to the nature of care and our private client base, you would need to be discrete, compassionate and highly organised. You will be responsible for speaking to and selecting carers as well as completing their onboarding and advocating for them. We will give you support and training to get you up to speed quickly and guide you as you learn the intricacies of care, sales and business operations.

The initial day to day responsibilities will include:

• Managing advertising channels and campaigns
• Reviewing CVs and selecting the best candidates
• Conducting initial calls with carer applicants
• Arranging interviews with the Operations Lead
• Completing carer onboarding and managing training
• Advocating for excellent carers to ensure they are getting the best roles for them
• Supporting the Operations Lead in carer matching and scheduling.

The salary is £26k-£32k (depending on experience), share options available after a year, generous holiday allowance, plenty of company socials and training opportunities in line with company strategy. We are open to discussing hybrid working and all equipment, at home or in the office is paid for. This role would be perfect for a recent graduate, a parent getting back into work, or a carer looking to gain head office experience. This role will report directly to the Operations Lead.