At a Glance
- Tasks: Lead and grow key client relationships in a creative agency environment.
- Company: Join HB, a leading independent UK creative agency with a dynamic culture.
- Benefits: Competitive salary, professional development, and a chance to work with top B2B brands.
- Other info: Fast-paced environment with opportunities for mentorship and career growth.
- Why this job: Be a strategic partner and make a real impact on innovative branding and digital campaigns.
- Qualifications: 7+ years in account management with strong communication and organisational skills.
The predicted salary is between 50000 - 60000 £ per year.
About HB
HB is a leading independent UK creative agency that partners with some of the world’s most influential B2B brands. Our mission is to craft powerful creative solutions that connect business audiences through insight-led strategy, compelling storytelling, and design excellence.
The Role
We’re seeking a Senior Account Manager to lead and grow key client relationships across branding, digital, and integrated campaigns. You’ll act as a strategic partner to clients, ensuring their business objectives are fully understood and translated into effective creative solutions. You’ll own the day-to-day client relationship, guiding projects from brief through to delivery, ensuring work is delivered on time, on budget, and to the highest quality standards. Working closely with strategy, creative, and project management teams, you’ll ensure seamless execution while identifying opportunities for account growth. This is a pivotal role for an experienced client services professional with strong commercial acumen, excellent communication skills, and the ability to manage multiple stakeholders in a fast-paced agency environment.
Key Responsibilities
- Lead the day-to-day management of key client accounts, acting as the primary point of contact.
- Build strong, trusted client relationships, positioning HB as a strategic partner.
- Translate client briefs into clear, actionable project scopes and creative opportunities.
- Collaborate closely with strategy, creative, and project management teams to deliver integrated campaigns.
- Ensure projects are delivered on time, within budget, and to the highest standard.
- Identify opportunities for organic growth, upsell, and cross-sell across accounts.
- Manage account financials, including forecasting, budgeting, and revenue tracking.
- Lead client meetings, presentations, and status updates with confidence and clarity.
- Ensure alignment between client expectations and internal delivery teams.
- Proactively resolve challenges and manage stakeholder expectations throughout project lifecycles.
- Support and mentor junior account managers and executives within the team.
Requirements
- 7+ years’ experience in account management within a creative, brand or digital agency.
- Proven experience managing and growing B2B client accounts.
- Strong commercial awareness, with experience managing budgets and revenue targets.
- Excellent client-facing, communication, and presentation skills.
- Ability to translate business challenges into effective creative briefs.
- Strong organisational skills and the ability to manage multiple projects and stakeholders.
- Understanding of branding, digital, and integrated campaign delivery.
- Experience working with cross-functional teams including strategy, creative, and development.
- High proficiency in Microsoft 365 and familiarity with agency/project tools (e.g. WorkBook, Jira, or similar).
- Comfortable operating in a fast-paced, deadline-driven environment.
Senior Account Manager in London employer: Hamilton-Brown
At HB, we pride ourselves on being a dynamic and innovative creative agency that fosters a collaborative and inclusive work culture. As a Senior Account Manager, you will not only lead key client relationships but also benefit from extensive professional development opportunities and a supportive environment that encourages creativity and strategic thinking. Located in the heart of the UK, our agency offers a vibrant atmosphere where your contributions are valued, and you can make a meaningful impact on some of the world's leading B2B brands.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your best work and results. When you’re in interviews, use real examples to demonstrate how you’ve successfully managed client accounts and driven growth.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like HB, and express your interest. Sometimes, they might have roles in the pipeline that aren’t publicly listed yet.
✨Tip Number 4
Prepare for interviews by researching the company’s recent projects and clients. Tailor your responses to show how your experience aligns with their needs. And remember, apply through our website for a smoother process!
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Account Manager. Highlight your experience in managing B2B accounts and any relevant projects that showcase your strategic thinking and client relationship skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for HB. Share specific examples of how you've successfully led client relationships and delivered creative solutions in the past.
Showcase Your Communication Skills:Since this role requires excellent communication, make sure your application reflects that. Use clear, concise language and structure your documents well. We want to see how you can convey ideas effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Hamilton-Brown
✨Know Your Clients Inside Out
Before the interview, research HB and their key clients. Understand their branding, digital strategies, and recent campaigns. This will help you demonstrate your knowledge and show how you can contribute to their mission of crafting powerful creative solutions.
✨Showcase Your Communication Skills
As a Senior Account Manager, excellent communication is crucial. Prepare examples of how you've effectively managed client relationships and resolved challenges in the past. Practise articulating your thoughts clearly and confidently, as this will be key during client meetings and presentations.
✨Demonstrate Your Strategic Thinking
Be ready to discuss how you've translated client briefs into actionable project scopes. Think of specific instances where your strategic insights led to successful outcomes. This will highlight your ability to act as a strategic partner and align with HB's objectives.
✨Prepare for Financial Discussions
Since managing account financials is part of the role, brush up on your budgeting and revenue tracking skills. Be prepared to discuss how you've forecasted and managed budgets in previous roles, as this will showcase your strong commercial acumen.
