At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests in a stunning restaurant.
- Company: Join Hamilton Boyd, a collection of hospitality brands focused on five-star service.
- Benefits: Earn £25,000 per annum, enjoy discounts, and receive ongoing training and career support.
- Other info: Enjoy 33 days holiday and opportunities for cross-training within the group.
- Why this job: Be part of a passionate team and enhance your skills in a vibrant environment.
- Qualifications: 1 year of experience in a similar role and excellent customer service skills required.
The predicted salary is between 25000 - 25000 £ per year.
Hamilton Boyd represents a collection of hospitality brands that deliver wow moments and unique experiences through five-star standards service and customer experience. The collection specializes in specific areas which work separately and together to reach a common goal. At Hamilton Boyd you will have the excitement of being part of events and experiences that mean a lot to our clients.
Boyds Grill & Wine Bar is looking for Restaurant floor staff to join a growing team passionate about British ingredients, fine wine and delivering a memorable guest experience in our stunning Central London restaurant with a historic Victorian interior.
The main purpose of this role will be to work independently and collaboratively with fellow team members, whilst mentoring junior team members, to deliver a fantastic guest experience, from first contact to last.
You already have:
- 1 years’ experience as staff, server or in a similar role preferred.
- Experience operating a cash register, TISSL or similar.
- Strong interpersonal and listening skills.
- Fluent written and spoken English.
- Ability to maintain a positive attitude.
- Excellent customer service skills.
- Good team player.
- Flexibility around working hours.
You will be:
- Greeting customers and showing them to their table.
- Preparing tables, ensuring they are clean and fully set.
- Maintaining knowledge of the complete menu, daily specials, and available items.
- Presenting customers with the menu, informing them of daily specials, and taking orders.
- Checking the quality of dishes before serving them.
- Delivering food and beverages in a timely manner.
- Attending tables and ensuring customer satisfaction.
- Processing and taking payments.
- Handling customer complaints.
- Strictly adhering to food safety and health safety standards.
What you will get:
- £25,000 per annum, inc service charge, based on 40hrs a week.
- Overtime paid at base rate.
- Ongoing professional training and development.
- One to one coaching.
- Career counselling.
- A fantastic social environment.
- Discount in Boyd’s Grill & Wine Bar.
- Cross training between the group of businesses.
- 33 days holiday (including bank holidays) increasing with company longevity.
- Eligibility for company SIP scheme.
Food Server in London employer: Hamilton Boyd Group
Hamilton Boyd is an exceptional employer that fosters a vibrant work culture in the heart of Central London, where you can thrive in a stunning Victorian setting. With a strong emphasis on professional development, including ongoing training and one-to-one coaching, employees are encouraged to grow their careers while enjoying a fantastic social environment and generous benefits like 33 days of holiday and discounts at our restaurant. Join us to be part of a passionate team dedicated to delivering memorable experiences and fine British cuisine.
StudySmarter Expert Advice🤫
We think this is how you could land Food Server in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hamilton Boyd Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hamilton Boyd Group
Don't be shy about reaching out to Hamilton Boyd Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Server in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hamilton Boyd Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hamilton Boyd Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
