At a Glance
- Tasks: Monitor systems and manage critical communications in a fast-paced environment.
- Company: Join a leading renewable energy team making a difference.
- Benefits: Competitive pay, hands-on experience, and a chance to work in a vital industry.
- Other info: Dynamic 24/7 shift work with opportunities for growth.
- Why this job: Be part of a mission-critical team supporting sustainable energy solutions.
- Qualifications: Experience in operational roles or service desk environments preferred.
The predicted salary is between 37800 - 46200 £ per year.
Location: Warrington, UK
Job Type: Contract (6 months)
Work Pattern: 100% Office Based
Rate: Up to £150 per day
Shift Pattern: Rotational 24/7 shifts (including weekends)
About the Role
We are looking for an Operational Support Analyst to join a 24/7 Control Point Operations team supporting critical renewable energy and battery generation services. This role is ideal for candidates with experience in Service Desk, NOC, Operations Centre, Control Room or other mission-critical operational environments. You will monitor operational systems, manage critical communications, support incident management, and ensure the safe and continuous operation of energy assets.
Key Responsibilities
- Act as the first point of contact for operational alerts and service requests via phone, email, chat and monitoring tools.
- Log, manage and track incidents and service requests through to resolution or appropriate escalation.
- Monitor operational dashboards, applications and communication channels within a 24/7 shift environment.
- Receive, validate and process operational instructions from authorised stakeholders.
- Communicate operational updates clearly to internal teams and asset owners.
- Monitor system performance and identify operational issues, escalating where required.
Operational Support Analyst - Control Point in Warrington employer: Hamilton Barnes
Hamilton Barnes is an exceptional employer, offering a dynamic work environment in London where innovation meets opportunity. With competitive salaries, night shift allowances, and a strong focus on employee development through ongoing training, we empower our Field Service Engineers to advance their careers while enjoying a supportive team culture. Join us to be part of a growing engineering team that values your skills and fosters professional growth.
