At a Glance
- Tasks: Ensure smooth operation of our innovative trading platform and provide top-notch client support.
- Company: Join a cutting-edge fintech organisation revolutionising financial markets.
- Benefits: Competitive pay based on skills, with opportunities for growth and development.
- Why this job: Be part of a dynamic team shaping the future of finance with your tech skills.
- Qualifications: Experience with FIX Protocol, Linux servers, and scripting languages required.
- Other info: Exciting opportunity in Greater London with a focus on client relationships.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to join a cutting‑edge fintech organisation that’s revolutionising the financial markets with their innovative trading platform? We’re seeking a talented Client Service Specialist to join this dynamic and technical team, shaping the future success of the business.
Your Role
- Application Support and Deployment: Deliver high‑quality support for our trading applications and ensure seamless deployments.
- Monitoring Systems: Configure, tune, and optimise monitoring systems for maximum efficiency.
- Incident Response: Manage and resolve incidents effectively to maintain platform stability and client satisfaction.
- Client Management: Work closely with clients, providing exceptional service and building lasting relationships.
Must‑Haves
- FIX Protocol experience
- Strong experience with Linux servers
- Background in FX trading or application support
- Scripting skills in any language (e.g., Python, Bash, or similar)
Location: Greater London, England, United Kingdom
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: IT Services and IT Consulting
Trade Support Specialist (FX) employer: Hamilton Barnes
Contact Detail:
Hamilton Barnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Support Specialist (FX)
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those who work at Hamilton Barnes. A friendly chat can open doors and give you insider info about the company culture and what they really value.
✨Tip Number 2
Show off your skills! If you’ve got experience with FIX Protocol or Linux servers, make sure to highlight that in conversations. We want to see how you can bring your unique talents to the table.
✨Tip Number 3
Prepare for the unexpected! Brush up on your incident response strategies and be ready to discuss how you’ve tackled challenges in the past. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Hamilton Barnes.
We think you need these skills to ace Trade Support Specialist (FX)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trade Support Specialist role. Highlight your experience with FIX Protocol, Linux servers, and any relevant scripting skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about fintech and how your skills can contribute to our innovative trading platform. Let us know what excites you about the role!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've managed incidents or provided exceptional client service in the past. We love seeing how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Hamilton Barnes
✨Know Your FIX Protocol
Make sure you brush up on your FIX Protocol knowledge before the interview. Be ready to discuss how you've used it in past roles, as this is a must-have for the position. Having specific examples will show your expertise and confidence.
✨Show Off Your Linux Skills
Since strong experience with Linux servers is essential, prepare to talk about your hands-on experience. Think of scenarios where you've configured or optimised systems, and be ready to explain your thought process during those tasks.
✨Demonstrate Incident Management Experience
Prepare to share examples of how you've managed and resolved incidents in previous roles. Highlight your problem-solving skills and how you maintained platform stability, as this will resonate well with the hiring team.
✨Client Management is Key
This role involves building lasting relationships with clients, so think of times when you've provided exceptional service. Be ready to discuss how you handle client queries and ensure their satisfaction, as this will showcase your fit for the team.