At a Glance
- Tasks: Support electronic trading platforms and resolve technical issues in a fast-paced environment.
- Company: Dynamic financial services firm focused on innovation and client success.
- Benefits: Competitive salary up to £90,000, excellent career growth, and a collaborative team culture.
- Other info: Opportunity to work with cutting-edge technology in a regulated financial environment.
- Why this job: Join a mission-critical team and make an impact in the world of electronic trading.
- Qualifications: 3+ years in production support with strong troubleshooting skills and client interaction experience.
The predicted salary is between 90000 - 90000 £ per year.
We are looking for a Trade Support Engineer to support mission-critical electronic trading platforms within a fast-paced financial markets environment. This is a hands-on production support role, responsible for maintaining platform stability, resolving technical issues, supporting clients, and ensuring a high level of service delivery.
Key Responsibilities
- Provide L2/L3 support for electronic trading platforms.
- Troubleshoot FIX connectivity, Linux systems, and network-related issues.
- Manage production incidents, root cause analysis, and issue resolution.
- Support client onboarding, connectivity testing, and platform configuration.
- Work closely with Engineering, Infrastructure, and Product teams.
- Identify opportunities for automation and service improvements.
Requirements
- 3+ years' experience in Production Support, Service Delivery, Application Support, or Trading Systems Support within financial services.
- Experience supporting electronic trading platforms in a live environment.
- Strong incident management and troubleshooting skills.
- Experience working directly with institutional clients, brokers, or trading counterparties.
- Ability to work independently and manage multiple priorities.
Technical Skills
- Strong FIX Protocol knowledge and connectivity troubleshooting.
- Linux administration and log analysis.
- Understanding of TCP/IP networking, routing, firewalls, and connectivity.
- Experience supporting low-latency trading environments.
- Familiarity with monitoring and observability tools.
- Experience within FX, electronic trading, or capital markets.
- Exposure to sell-side trading environments.
- Experience working in regulated financial services organisations.
Trade Support Engineer employer: Hamilton Barnes
As a leading player in the financial markets, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our Trade Support Engineers benefit from competitive compensation, comprehensive training, and ample opportunities for professional growth, all while working in a fast-paced environment that values innovation and collaboration. Located in a vibrant financial hub, our team enjoys not only a stimulating work atmosphere but also access to a network of industry experts and resources that enhance their career trajectory.
