Looking for a role with plenty of growth opportunities?
Join a leading ICT and cybersecurity provider delivering network, data centre, system integration, IoT, RPA, and security solutions to customers across Europe and globally. Backed by decades of industry experience, the organisation combines Japanese precision and reliability with European innovation to support seamless operations across multiple industries.
The role involves carrying out a range of technical and coordination tasks across projects and maintenance contracts, ensuring customer requirements are met or exceeded. All work is expected to be delivered professionally and efficiently, maintaining a consistently high level of customer service.
Responsibilities
- 1st and 2nd level troubleshooting with customers and assist them as their escalation point of contact through email, telephone, remote-access and chat tools
- Queuing management with IT support ticket system
- Hands-on PC & mobile phone support and initial kitting
Skills/Must Have
- Service Desk Experience
- Windows 11/Servers
- M365 Stack
- Azure Active Directory
Benefits
- Travel to work expensed (Up to Zone 6 of London Underground paid)
- Private Medical Insurance
Salary
- £39,000 Basic Salary Per Annum
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Service Desk Engineer - Systems Integrator employer: Hamilton Barnes
Hamilton Barnes is an exceptional employer for those passionate about live sports broadcasting, offering a dynamic work environment that thrives on teamwork and innovation. With opportunities for professional growth and development in cutting-edge technology, employees enjoy a supportive culture that values their contributions, all while being part of the excitement surrounding Premier League matchday coverage. The shift-based nature of the role allows for flexibility, and the potential for overtime ensures that hard work is rewarded.
