Hamilton Barnes is seeking a 2nd Line Support Engineer to join a Microsoft Cloud-focused IT services team. The role offers extensive training, funded certifications, and clear progression toward 3rd Line, with fully remote work initially and plans to move to a Newcastle city centre office in March 2027.
Youβll provide 2nd Line support across Microsoft Cloud and 365, troubleshoot incidents, own cases end-to-end, and work with Microsoft and vendors to resolve complex problems.
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Remote 2nd Line Cloud Support Engineer β Training & Progression in Newcastle upon Tyne employer: Hamilton Barnes
Hamilton Barnes is an exceptional employer for those passionate about live sports broadcasting, offering a dynamic work environment that thrives on teamwork and innovation. With opportunities for professional growth and development in cutting-edge technology, employees enjoy a supportive culture that values their contributions, all while being part of the excitement surrounding Premier League matchday coverage. The shift-based nature of the role allows for flexibility, and the potential for overtime ensures that hard work is rewarded.