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For Companies At a Glance
- Tasks: Support a high-performance IT environment and mentor junior engineers.
- Company: Join a leading engineering organisation where technology drives success.
- Benefits: Competitive salary up to £45,000 plus bonuses and flexible working.
- Why this job: Be part of a culture that values excellence and accountability in IT.
- Qualifications: 2-3 years in IT support with strong troubleshooting skills.
- Other info: Opportunity for career growth in a dynamic, fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
Join one of the most elite, high-performance engineering organisations in the world, where technology sits at the centre of a globally competitive, results-driven operation. This is a rare opportunity to support a business where speed, precision, and reliability are non-negotiable, and where IT performance directly impacts success at the highest level. You’ll be working in an environment that demands excellence, accountability, and continuous improvement.
The Role & Team
You’ll join a Service Desk team of 6, supporting a fast-paced, high-availability environment. This is a hands-on technical role with added responsibility, including mentoring junior engineers and acting as a reliable escalation point. You’ll be working across a modern IT estate, supporting both cloud and on-prem systems, including:
- Active Directory
- Exchange
- Windows Servers
Your focus will be on maintaining system reliability, resolving issues quickly, and supporting a business where downtime is not an option.
Experience & Fit
- 2–3 years’ experience in an IT Support / Service Desk role
- Strong troubleshooting skills and confidence owning issues end-to-end
- Comfortable supporting and mentoring junior team members
- Background from any industry considered
Location, Salary & Bonus
- 5 days per week on-site in Milton Keynes
- Flexibility supported where needed
- Up to £45,000 for a standout candidate
- Bonus: Up to £15,000 based on team performance
- Historically consistent bonus payouts
Why Apply?
- Work in a world-class, performance-critical environment
- Take on a more senior, mentor-style role while staying hands-on
- Strong financial upside and long-term stability
- Be part of a culture that values precision, accountability, and excellence
Interested? Apply directly or message me for a confidential discussion.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: IT Services and IT Consulting
IT Support Engineer in Milton Keynes employer: Hamilton Barnes
Contact Detail:
Hamilton Barnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work at Hamilton Barnes or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and troubleshooting techniques. Be ready to showcase your experience with Active Directory, Exchange, and Windows Servers. We want to see how you handle real-world scenarios!
✨Tip Number 3
Don’t forget to highlight your mentoring experience! If you’ve helped junior engineers in the past, share those stories. It shows you’re not just a tech whiz but also a team player who values growth and collaboration.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace IT Support Engineer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your troubleshooting skills and any experience you have with Active Directory, Exchange, and Windows Servers. We want to see how your background fits into our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our high-performance team. Don’t forget to mention your mentoring experience if you have any – we love that!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved issues in previous roles. We’re looking for candidates who can own problems end-to-end, so share specific instances where you’ve made a difference in system reliability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hamilton Barnes
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Active Directory, Exchange, and Windows Servers. Be ready to discuss specific troubleshooting scenarios you've faced and how you resolved them. This will show that you can handle the hands-on nature of the role.
✨Showcase Your Mentoring Skills
Since this role involves mentoring junior engineers, think of examples where you've helped others grow. Share stories about how you've supported team members in their development or resolved conflicts. This will highlight your leadership potential and fit for the team.
✨Emphasise Reliability and Accountability
In a high-performance environment, reliability is key. Prepare to discuss how you've maintained system uptime and handled critical issues under pressure. Use specific examples to demonstrate your commitment to excellence and accountability in your previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the team's dynamics, the technologies they use, and their approach to continuous improvement. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
