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For Companies At a Glance
- Tasks: Monitor and support customer networks, troubleshoot real network issues, and improve visibility.
- Company: Join a close-knit team in a hands-on NOC environment.
- Benefits: Gain valuable experience, training, and development support as you grow your skills.
- Why this job: Make a real impact by solving network problems and supporting SMB environments.
- Qualifications: Experience with SMB networks and a solid understanding of Layer 2 switching.
- Other info: Enjoy a dynamic role with opportunities for hands-on learning and career growth.
The predicted salary is between 36000 - 60000 £ per year.
This is a hands-on NOC role for someone who enjoys working close to the technology and isn’t afraid to roll their sleeves up. You’ll be supporting small to mid-sized customer networks where your actions actually matter. This isn’t a hyperscale, button-pushing NOC — it’s a practical environment where you’ll troubleshoot real network issues, improve visibility, and help keep customer environments stable and secure. The team values people who come from MSP backgrounds, are comfortable getting stuck in, and want exposure beyond just monitoring dashboards. If you enjoy networking first, infrastructure second, and learning as you go, this is a solid move.
Responsibilities
- Monitor and support customer networks within a NOC environment.
- Troubleshoot Layer 2 switching, routing, and firewall-related issues.
- Respond to alerts and incidents, taking ownership through to resolution.
- Use monitoring tools including Auvik to improve visibility and fault resolution.
- Support SMB network environments using a range of firewall and switching vendors.
- Assist with infrastructure-related tasks where required.
- Follow ITIL-based processes for incident, problem, and change management.
- Escalate issues appropriately while remaining hands-on where possible.
- Contribute to documentation and continuous improvement of monitoring and processes.
Skills / Must Have
- Experience working with SMB networks, ideally in an MSP environment.
- Solid understanding of Layer 2 switching and basic networking concepts.
- Hands-on exposure to firewalls such as DrayTek, Sophos, WatchGuard, SonicWall, or Meraki.
- Comfortable working onsite 5 days per week in Maidenhead.
- Willingness to get hands dirty and help across networking and infrastructure.
- Familiarity with ITIL methodologies or structured support environments.
Nice to Have
- Experience with Auvik or similar monitoring platforms.
- Basic understanding of Azure networking.
- Exposure to SNMP-based monitoring (even if minimal).
Stable, hands-on NOC environment with real technical exposure. Opportunity to broaden skills beyond pure monitoring. Close-knit team where contribution is visible and valued. Training and development support as skills progress.
NOC Engineer in Maidenhead employer: Hamilton Barnes
Contact Detail:
Hamilton Barnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Engineer in Maidenhead
✨Tip Number 1
Get your hands dirty! This NOC role is all about practical experience, so don’t shy away from showcasing your troubleshooting skills. When you’re networking with potential employers, share specific examples of how you've tackled real network issues.
✨Tip Number 2
Network like a pro! Connect with people in the industry, especially those from MSP backgrounds. Attend local tech meetups or online forums to build relationships and learn about job openings that might not be advertised.
✨Tip Number 3
Show your passion for learning! Employers love candidates who are eager to expand their knowledge. Mention any recent courses or certifications related to networking or ITIL methodologies when chatting with hiring managers.
✨Tip Number 4
Apply through our website! We value direct applications, and it gives us a chance to see your enthusiasm for the role. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace NOC Engineer in Maidenhead
Some tips for your application 🫡
Show Your Hands-On Experience: When you’re writing your application, make sure to highlight any hands-on experience you have with networking and troubleshooting. We want to see how you've rolled up your sleeves in previous roles, especially in an MSP environment.
Be Specific About Your Skills: Don’t just list your skills; give us examples of how you’ve used them. If you’ve worked with firewalls like DrayTek or Sophos, tell us about a specific issue you resolved using those tools. This helps us understand your practical knowledge.
Emphasise Your Team Spirit: We value teamwork, so let us know how you’ve contributed to a team in the past. Whether it’s through documentation or helping colleagues troubleshoot, showing that you’re a team player will make your application stand out.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting NOC Engineer role!
How to prepare for a job interview at Hamilton Barnes
✨Know Your Networking Basics
Brush up on your Layer 2 switching and basic networking concepts. Be ready to discuss how you've tackled real network issues in the past, as this role is all about getting hands-on with technology.
✨Show Your MSP Experience
If you've worked in an MSP environment before, highlight that experience! Talk about specific scenarios where you had to troubleshoot or improve customer networks, as this will resonate well with the interviewers.
✨Familiarise Yourself with Tools
Get to know monitoring tools like Auvik, even if it's just the basics. Being able to discuss how these tools can improve visibility and fault resolution will show you're proactive and ready to contribute from day one.
✨Emphasise Teamwork and Communication
This role values a close-knit team environment, so be prepared to talk about how you collaborate with others. Share examples of how you've escalated issues appropriately while remaining hands-on, as this shows your commitment to teamwork.
