At a Glance
- Tasks: Monitor and manage critical renewable energy operations in a fast-paced environment.
- Company: Join a leading team in renewable energy and battery generation services.
- Benefits: Competitive daily rate, hands-on experience, and a chance to make a difference.
- Other info: Dynamic 24/7 shift work with opportunities for growth in a vital industry.
- Why this job: Be at the forefront of renewable energy and contribute to a sustainable future.
- Qualifications: Experience in operational support and strong problem-solving skills required.
The predicted salary is between 37800 - 46200 £ per year.
Location
Warrington, UK
Job Type
Contract (6 months)
Work Pattern
100% Office Based
Rate
Up to £150 per day
Shift Pattern
Rotational 24/7 shifts (including weekends)
About the Role
We are looking for an Operational Support Analyst to join a 24/7 Control Point Operations team supporting critical renewable energy and battery generation services.
This role is ideal for candidates with experience in Service Desk, NOC, Operations Centre, Control Room or other mission‑critical operational environments.
You will monitor operational systems, manage critical communications, support incident management, and ensure the safe and continuous operation of energy assets.
Key Responsibilities
- Act as the first point of contact for operational alerts and service requests via phone, email, chat and monitoring tools.
- Log, manage and track incidents and service requests through to resolution or appropriate escalation.
- Monitor operational dashboards, applications and communication channels within a 24/7 shift environment.
- Receive, validate and process operational instructions from authorised stakeholders.
- Communicate operational updates clearly to internal teams and asset owners.
- Monitor system performance and identify operational issues, escalating where required.
- Support application administration, including user access, password resets and basic configuration.
- Maintain accurate operational records, shift handovers and daily reports.
- Assist with incident coordination and business continuity procedures.
- Follow operational procedures and ensure compliance with service standards.
- Contribute to continuous service improvement and knowledge management activities.
Essential Skills & Experience
- Previous experience in a Service Desk, NOC, Operations Centre, Control Room or other critical operations environment.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to remain calm and accurate in a fast-paced operational environment.
- Experience managing incidents and operational escalations.
- Comfortable working permanent office-based rotational shifts, including nights and weekends.
Desirable Skills
- Experience within utilities, renewable energy, battery storage or power generation.
- Understanding of renewable energy operations or grid services.
- Knowledge of business continuity and operational resilience.
- ITIL Foundation certification or equivalent awareness.
- Good Microsoft Excel skills, including reporting and macros.
- Basic understanding of the UK electricity wholesale market.
- #J-18808-Ljbffr
Operational Support Analyst - Control Point in Lymm employer: Hamilton Barnes
Hamilton Barnes is an exceptional employer, offering a dynamic work environment in London where innovation meets opportunity. With competitive salaries, night shift allowances, and a strong focus on employee development through ongoing training, we empower our Field Service Engineers to advance their careers while enjoying a supportive team culture. Join us to be part of a growing engineering team that values your skills and fosters professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Analyst - Control Point in Lymm
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughHamilton Barnes's Website
Don’t forget to apply directly through Hamilton Barnes's website for the full-time Operational Support Analyst - Control Point role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Operational Support Analyst - Control Point in Lymm
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hamilton Barnes. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at Hamilton Barnes
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of Hamilton Barnes.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to Hamilton Barnes.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
